What if I forget my password? Vivo mobile phone

Go to Settings-Fingerprint, Face and Password/Face and Password-Privacy and Application Encryption-Forgot your password, and then reset your password with a secret protection question.

Forget the privacy secret answer:

If you forget the answer to the secret security question, you can enter Settings-System Management/More Settings-Backup and Reset-Clear all data-Clear immediately-Enter the password as prompted. After the operation, the device will return to the initial state. Please make sure to back up other important data before operation. The data in the Atomic Privacy System/Secret Cabinet cannot be directly backed up, and the private data that cannot be viewed will be cleared together.

You can use cloud services for backup.

1. Go to the "Cloud Service" APP-Device Cloud Backup-Backup Data Type-Select the data to be backed up-Back to the previous page-Back up now-to back up the relevant data; Turning on "Automatic Cloud Backup" will back up relevant data every 7 days when the device is charged, connected to WiFi and locked.

Device cloud backup can back up system data (including desktop layout, alarm clock and some setting options), call records, short messages and applications (only backup installation packages, excluding data generated by applications).

2. Enter the "cloud service"-data synchronization-you can turn on the data switch to synchronize. After opening, the data in the cloud will remain consistent;

Data cloud synchronization supports data such as photo albums, contacts, atomic notes/notes, schedules, browser bookmarks, blacklists, etc.

3. Enter "Cloud Service"-My Cloud Disk-Click "+"in the lower right corner-Select the file to upload-Upload-Wait for the upload to be completed.

Cloud disk supports uploading pictures, videos, audio, documents, WeChat files, QQ files, software installation packages, compressed packages and other files.

If you still have more doubts, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.