The BBK aibox H2 learning machine cannot connect to the computer.

Hello, dear netizen, thank you for your concern and support for BBK products!

(1) After connecting the learning machine to the computer with a data cable, select "USB connection" in the tools of the learning machine, or click.

Usb connection icon on the machine screen;

(2) Because the port in front of the computer main chassis is unstable, please connect the data cable to the back of the computer main chassis and try;

(3) Press the reset hole on the machine with a flat object, and then connect the machine with the computer through a USB cable for testing;

(4) Please use the original data cable;

(5) Please save the ongoing work of the computer and restart the computer;

(6) It is recommended to try another computer (try to use XP version of the computer system);

After operating according to the above method, the machine still cannot display the drive letter of the learning machine on your computer normally.

It is recommended that you send the machine and proof of purchase (invoice/warranty card) to the local BBK after-sales service center for inspection.

This is the national after-sales address: /map/2.

If it is inconvenient for you to go to the after-sales service center, it is recommended to assist in maintenance through the local sales point.

Good life education electronic wish you progress in your studies and achieve better results. Welcome to consult next time.