How to deal with fraudulent phone calls, text messages, websites and apps? Whether you are cheated or not, you can report it through 1232 1!

Acceptance of complaints from enterprises' bad networks and garbage users;

(4) Assist the relevant government departments to investigate and deal with the bad network and junk information complained according to law;

(five) statistics and publication of the results of bad network and spam processing;

(6) Other matters entrusted by the Ministry of Industry and Information Technology.

Second, the scope of acceptance

(1) Bad and junk information spread and sent by Internet websites, forums, emails, instant messages, blogs, etc.;

(2) Bad and junk information spread and sent through SMS, MMS, CRBT, WAP, IVR and mobile games (including PHS);

(3) Spreading and sending bad and junk information by telephone or fax;

(4) Bad and junk information disseminated and sent by other information communication networks or telecommunication services.

Third, the way of complaint.

(1) Website: www.12321.cn.

(2) Mobile APP: (Currently only Android phones are supported)

(3) WeChat: 1232 1 WeChat WeChat official account "1232 1 Acceptance Center", and click "I want to complain".

(4) Tel: 0 10- 1232 1. (mainly for consultation)

(5) Email: abuse @ 1232 1.cn (only used for consulting and receiving spam samples in eml format).

Fourth, the specific reporting methods.

0 1, the official account reporting method of wechat "1232 1 reporting center"

(1) Click "I want to report" on WeChat official account "1232 1 reporting center".

(2) Click the type you need to report in the pop-up options.

(3) Take reporting "fraudulent phone calls" as an example.

1 Fill in your mobile phone number, verification code and SMS verification code.

Fill in the phone number you want to report.

3 Select the fraud type, call time and call duration, and fill in the report description.

4 Click "Report".

02.APP reporting method "1232 1 reporting assistant"

This method is recommended for "website report"

(1) Download "1232 1. cn" in official website or WeChat official account "1232 1 reporting center" as shown below.

(2) Click "Website Reporting" on the "1232 1 Reporting Assistant" APP page.

(3) Report on the "Online Report" page.

1 Fill in the website you want to report and click "Enter".

In the white box below, select the part of the website that you think is fraudulent, and then click "Screenshot".

3 Select the fraud type and fill in the fraud description.

4 Fill in the verification code and click "Submit Report".

03, 1232 1 official website "www. 1232 1.cn"

(1) Enter the web address "www. 1232 1.cn" in the browser to enter official website.

(2) Select the report type you need on the homepage of the website.

(3) Take reporting spam messages as an example. Read "Notes on Reporting" for 60 seconds and then click "I agree".

(4) Enter the report page.

1 Fill in your mobile phone number, verification code and SMS verification code.

2. Fill in the sender's number, message receiving time and message content.

3 Click "Submit Report".

04. Call "1232 1".

Just call "1232 1" to explain your purpose.