How to deal with the virtual delivery of Tik Tok store?

Tik Tok store virtual delivery processing method is as follows:

1. Seizure money: If the system automatically recognizes that there is a false delivery of the order, the platform will send a letter prompt to the merchant in the station. Merchants should verify and correct as soon as possible after receiving the prompt. If it is confirmed that there is a false delivery order, the deposit 500 yuan will be deducted for every violation, and the maximum deposit deducted by the store every day will not exceed 5,000 yuan.

2. Off-shelf handling and store closing/return: If the same order has not been delivered in time after being fined for many times or a refund is negotiated with the user, the platform has the right to handle the goods off the shelf; If the circumstances are serious, the platform has the right to directly close the store or clear the field.

3. Impact on merchants' rating: False delivery behavior is one of the negative evaluation indicators of merchants' rating, and the judgment records of false delivery will be calculated in the merchants' rating score synchronously, which will affect the merchants' rating score, and then affect the rights and interests of merchants on the platform.