Mobile cards can receive short messages but can't surf the Internet.

Have you ever encountered an embarrassing situation that your mobile phone can't access the Internet? Don't worry, try the following steps to solve the internet problem easily.

Check the Internet service of the SIM card.

First of all, confirm whether your SIM card has GPRS internet service or whether it has been temporarily closed. To use the data access function of mobile phone, your calling card must be enabled with data traffic service. Contact your calling card supplier and start this service!

Turn on the mobile data switch

Pull down from the top of the screen to make sure that the "Move Data" switch is on and the dot is green!

Try to replace the card.

If the problem still exists, please try to change another calling card to see if you can surf the Internet normally.

Change time and environment

Sometimes the unstable network environment can also lead to internet access problems. Please try another time period or a different network environment and try again.

Restore factory settings

If all the above methods fail, back up your mobile phone data (such as phone book, SMS, pictures, etc.). ) and restore the phone to the factory settings.