The Civil Aviation Administration reminds you of the top ten risks of air travel. Have you ever been recruited?

3. 15 On the day of International Consumer Rights Protection Day, the Civil Aviation Administration of China published ten risk tips for air travel (hereinafter referred to as tips) to provide suggestions for passengers to travel smoothly.

Prompt is a summary and analysis of the main service risks in air travel on the basis of comprehensively sorting out the typical cases of passenger service disputes in recent years.

Tip 1: The epidemic prevention and control policy is strict, and the travel demand needs to be fully considered.

At present, the prevention and control policies of local governments will be adjusted at any time according to the changes in the epidemic situation. Passengers should carefully check the epidemic prevention and control policies of the departure and destination cities before purchasing tickets to ensure that their health information meets the requirements of epidemic prevention and control. At the same time, leave enough time on the day of travel and cooperate with the staff to do the relevant work.

Tip 2: With the decrease of international flights, scalper ticketing is risky.

In order to curb the risk of importing overseas epidemic, the number of international passenger flights has been greatly reduced, some lawless elements have occupied seats through technical means, and scalping has occurred from time to time. The Civil Aviation Administration has established a coordination mechanism with relevant ministries and commissions to crack down on "black agents" and "scalpers" scalping at high prices. The Civil Aviation Administration reminds passengers that they need to purchase air tickets through direct sales channels such as airline official website and APP and legally authorized sales agents, and keep relevant vouchers to avoid being cheated.

Tip 3: Cheap air tickets are hot, and there are many restrictions on returning and signing.

In order to meet the diverse air transport needs of passengers, airlines have formulated multi-level fares and set different conditions for ticket use. Generally speaking, the lower the fare, the more restrictions, and passengers may have to pay more when returning and changing their tickets for their own reasons. The Civil Aviation Administration reminds passengers that when purchasing air tickets, they must carefully read the rules for returning and changing air tickets to avoid being charged high fees for voluntarily returning and changing air tickets.

Tip 4: the connecting flight is non-connecting, and there is no guarantee that the connecting flight will be missed.

When passengers buy air tickets on the aviation sales network platform, the platform often recommends the transit itinerary of combined flights to passengers. Most of these connecting flights are non-connecting flights, that is, airlines will not refund or change tickets for passengers who miss connecting flights for free. Passengers must carefully check whether it is a connecting flight when purchasing tickets. If it is a non-connecting flight, it is necessary to reserve enough connecting time to find out whether to provide security schemes such as worry-free change, so as not to affect subsequent travel.

Tip 5: There are differences in baggage standards, so pay attention when purchasing tickets.

At present, airlines will formulate diversified baggage transportation standards according to factors such as route, time and fare, and there are great differences in baggage size, weight and free baggage allowance. The Civil Aviation Administration reminds passengers that when purchasing tickets, they should carefully check the baggage transportation standards of the purchased flights to avoid being charged extra fees or refusing to transport because of overweight luggage.

Tip 6: Pay attention to strange numbers and be careful when transferring money and remittances.

When airlines cancel flights or adjust departure time, they will send flight change messages through ticket purchasing channels. Passengers should not believe in unknown information, do not enter verification code or transfer money, and should confirm it through the airline's official telephone or ticketing website at the first time to avoid property losses.

Tip 7: There are many kinds of travel packages, so don't make mistakes in choosing services.

The aviation sales network platform sometimes sells air ticket package products, that is, in addition to air tickets, it may also include VIP lounge, pick-up and drop-off, insurance and other services. The Civil Aviation Administration reminds that if there is a default tying situation on the platform, you can call the civil aviation service quality supervision telephone number 12326 to make a complaint.

Tip 8: If you are sick, explain that you need to apply for special needs.

Some disabled people, pregnant women in labor, newborn babies, people suffering from certain diseases or having surgery before flying may not be suitable for flying. Such passengers need to explain their physical condition to the airlines in advance when purchasing tickets. Special passengers with flight conditions, if they need to check electric wheelchairs and provide special services such as stretchers during the flight, please apply to the airline in advance to ensure the smooth follow-up travel.

Tip 9: There are traps in selling cards, and impulsive consumption is not feasible.

Some airport merchants may exaggerate or make false propaganda when promoting airport business travel cards and VIP cards. The Civil Aviation Administration reminds passengers that they must fully consider the necessity of getting a card, read the contract carefully, carefully screen the rules of use, and then decide whether to buy it.

Prompt 10: aviation safety should be respected, and passengers should abide by the rules when flying.

Source | Yangcheng Evening News Jinyang Net

Image | vision china data map, the image has nothing to do with this.

Editor | Sun Qiman