How to use Samsung S replacement assistant

Connect the mobile phone to the PC version of Smart Switch (S Switch Assistant) software. First check whether the device supports it. This software is suitable for Android OS 4.3 or higher. If supported, please continue as follows.

1. Install the PC version of Smart Switch software on your computer.

In the middle of the page, select Windows version download/MAC OS version download according to the computer's operating system.

2. After the installation is completed, connect the data cable directly to the computer, slide down the notification bar on the phone and select Connected as a media device (MTP).

If you cannot connect your device to the Smart Switch, please try the following:

1. After connecting the data cable, confirm whether the USB connection mode of your device is set to MTP mode.

2. If a screen lock is set on your phone, please make sure your device is unlocked.

3. The device driver is not installed and the computer cannot recognize your device. Above the Smart Switch window, click More - Reinstall Device Driver.

4. Stop any other operations that require USB connection on the device, such as Internet sharing.

5. Make sure your device is not currently in emergency mode.

6. Try changing other USB interfaces or changing computers.