How to protect rights when encountering arrears of wages?

The Municipal Human Resources and Social Security Bureau reminds workers that they can protect their legitimate rights and interests through four channels once they encounter unpaid wages.

First call the unified complaint reporting policy consultation telephone number 12333.

If workers encounter the problem of wage arrears, they can consult relevant policies first. Beijing 12333 hotline provides 24-hour uninterrupted policy interpretation and consultation services to the society.

At the same time, Beijing hotline 12333 can accept complaints and reports about wage arrears, and refer them to the labor security supervision department of this municipality for handling.

Second, you can directly complain and report to the labor security supervision department where you work. In official website, the Municipal Human Resources and Social Security Bureau can find the addresses and telephone numbers of all labor security supervision institutions in this city.

In addition, the city's labor security supervision department also launched a QR code for rights protection. Workers all over the country can complain and report online as long as they encounter the problem of unpaid wages during their work in Beijing, and they only need to scan and fill in the relevant information with their mobile phones.

There are two specific ways. The first way is to log in to official website of Beijing Human Resources and Social Security Bureau and scan and identify the QR code of labor security rights protection on the home page. The second is to pay attention to the official account of "Beijing People's Society" WeChat, and click "Micro-service-handling service-labor security reporting complaints".

Third, you can apply to the labor and personnel dispute mediation and arbitration institution for mediation and arbitration.

If there is a dispute with the employer over whether or not the wages are owed, the laborer may apply for mediation to the labor and personnel dispute mediation organization in the street, town, park or industry where the enterprise is located according to law; If mediation is unsuccessful or unwilling, it may apply for arbitration to the arbitration institution in the place where the labor contract is performed or where the employer is registered according to law; If an employee refuses to accept the arbitration award, he may bring a lawsuit according to law.

Fourth, workers in Beijing, Tianjin and Hebei can complain in different places.

Workers with Beijing-Tianjin-Hebei household registration, if the construction site is also in Beijing-Tianjin-Hebei area, can choose to complain to the labor security supervision agency at or above the county level at the place of work or household registration according to their own convenience.

For example, workers are registered in Hebei, but have been working and living in Beijing for many years. In case of wage arrears, they can complain in Beijing nearby, which is more convenient for safeguarding their rights.