Huawei bought a train ticket by mobile phone. Why is there no itinerary display?

At present, the intelligent assistant today's train ticket card is generated according to the booking messages of common ticketing platforms such as 12306 tickets after you authorize and add services, and provides services such as train information, itinerary planning and destination recommendation. Recently, due to the service optimization of 12306 official website and App, the way of booking notice has been changed. If the train ticket card is not generated, please check the following reasons.

Unable to generate train ticket card. Reason:

1. The train service was not checked.

Solution: Check the train service.

Path: Today's Smart Assistant >+Signature in the upper right corner > Classification > Utilities > Smart Reminder > View the train service.

2. I didn't receive the platform ticket message (not forwarded by others).

Solution: Add the trip manually.

Today's smart assistant > avatar in the upper left corner > settings > add items > train > manually add trips. If the train service is grayed out in the added item, you can't click Add. Maybe you canceled the train ticket card and canceled the train subscription service. Please recheck the button to manually add train service, and it will be displayed normally.

3. SMS does not meet the generation rules:

The SMS for ticket purchase is not within three months, and the SMS does not include all three elements: train number, departure time and departure station.

MMS notification.

There are multiple train tickets for the same order. If a ticket is changed or refunded, the mobile phone cannot identify which ticket is changed or refunded by SMS.

Solution: If you need to use the train ticket card to remind you, you can manually add the travel information.

4. If all the above investigations are invalid, please contact Huawei customer service hotline 950800, provide the original text and sending number of your ticket purchase SMS, and verify the SMS identification.

At present, Huawei's intelligent assistant Today team is actively developing the docking scheme with 12306, which will be optimized in the subsequent version of intelligent assistant Today. Thanks for your support and understanding.

I hope my answer can help you.