What should I do if Taobao shows that I have signed for it but I haven’t received a text message from the school courier store?

Dear, if you encounter this kind of problem

Don't confirm the receipt of the goods first. You can contact the seller first and ask the seller to communicate with the express company to solve the problem. I believe that most sellers will actively and properly handle it.

Then, see how the seller negotiated and resolved the problem, and follow up on the results. During this period, pay close attention to the time limit for confirming receipt. If the time expires, the system will automatically confirm receipt! If it is about to expire, first ask the seller to extend the delivery time.

Finally, if the problem has not been properly solved, or you are not satisfied with the result of solving the problem. You can choose to request a refund. The current information that is very beneficial to you is that there is no your signature on the express return form. This is very important. I believe your chances of winning if Taobao intervenes are very high. Because Taobao deals with issues more from the perspective of consumers.

Finally, please pay close attention to the delivery confirmation time limit.

I hope my answer can help you.