The sure words to invite clients

Business speaking skills require constant refinement and are not static. They are a process of long-term accumulation. Salespeople must be fully prepared before making a phone call. Soldiers do not fight unprepared battles. Below is a collection of my sure-fire words for inviting clients. Welcome to learn from them.

An example of rhetoric:

A friend’s invitation: In response to the pros and cons of our community’s apartment types and other related issues, the company held a home consultation meeting on the weekend. , there will be excellent designers who will provide you with one-on-one reference advice. Do you think when is it convenient for you to participate in the morning or afternoon?

As a result, many people said, I am not available, I’m sorry. Want to pick up the child?

If you change your words a little, you may have unexpected results:

Hello, Sister Li, there are disadvantages in the apartment layout of our community. The company holds weekends In a home consultation meeting, outstanding designers will gather together to figure out the apartment layout of the project for a month, and will provide you with free one-to-one reference opinions. Every more idea, more suggestion, and more understanding of the home improvement market will be your full gain. !Every minute of communication is valuable. I wonder if you will participate in the morning or afternoon?

▍Try to say something that the customer is interested in, try this:

1 2. Customer's benefits: Be sure to explain the customer's benefits clearly and briefly. Don't ramble on in vain. Let's take out paper and pen, write down what we want to say, and recite it skillfully. Minute version, five-minute version, and 30-second version. If you do your work carefully, you will definitely get a lot of surprises.

2. Let the customer make a choice, don’t let the customer think: the customer can choose morning or afternoon, 1 o’clock or 2 o’clock, that’s it. Don’t let him think about what time it is in the morning, or What time in the afternoon? The concept of failure is very big. I have suffered big losses in this regard!

3. Dialogue with another self: I often do this, for example, today I will When I go to visit a client, the night before, I will take out paper and pen and have a self-entertaining conversation: What is the question I asked? Then think about how to answer it from the customer's perspective. Whether the customer can answer it well or not, the customer will be disgusted. Will the customer be careless? If the customer answers like this, how should I reply? (Actually, this is the benefit of preparation. Solve the problems that can be thought of in advance. In the real face-to-face communication between the two parties, in fact, there is no brain reaction at all. It’s not that fast. You have to listen to the other party and think about the next topic. So, it’s better to prepare in advance, right?) Please add Mr. Huang Huichao (Huang Caishen)’s personal WeChat account: 469846900 Douyin account: hcs88

4. Continuous updating of speaking skills: What we talked about today, I felt that the customer was not interested, so I changed the original version of the speaking skills again, and tried it again when we met for the second time. It didn’t work the second time. , come back and change it, and try again for the third time? Until the two parties communicate and feel that the atmosphere is good, then it is successful!

　 ▍Here, I recommend 5 types of opening remarks for telemarketing. You relieve your worries.

Telephone skills opening remarks, as an excellent telephone operator, when calling a customer for the first time, he must introduce the company and himself within 30 seconds, arouse the customer's interest, and make the customer interested. The client is willing to continue the conversation.

That is, the salesperson must clearly let the customer know the following three things within 30 seconds:

1. Who am I and which company do I represent?

2. I am on the phone. What is the purpose for customers?

3. What are the uses of our company’s products for customers?

Speech Technique 1: Straightforward opening method

Salesperson: Hello, Miss/Mr. It doesn't matter, what is it?

The customer may also answer: I am very busy or in a meeting or refuse for other reasons.

Picture description: Teacher Huang Huichao (Huang Caishen) at the third joint training site of Serta Mattress, Qumei Home Furnishing, and Kyocera of Guangdong Weizhen Group!

The salesperson must immediately interface: Then I'll call you again in an hour. Thank you for your support. Then, the salesperson should take the initiative to hang up the phone!

When he calls an hour later, he must create a very familiar atmosphere and shorten the sense of distance: Miss/Mr. x, hello! My surname is Li. Did you ask me to call you in an hour?)

Word 2: How to open with introductions

Salesperson: Miss/Mr. XX, your friend XX is a loyal user of our company. He introduced me to call you. He also ordered products from our brand and he was very satisfied with the results, so he thinks our home is more suitable for you. needs.

Customer: XX? Why didn’t I listen to him?

Salesperson: Really? I’m so sorry. I guess Mr. Let me introduce you. You see, I was so anxious that I took the initiative to call. Please add Teacher Huang Huichao (Huang Caishen) personal WeChat: 469846900 Douyin account: hcs88

Customer: It’s okay.

Salesman: I’m sorry, may I briefly introduce us to you?

Word 3: Self-declaration of your home opening method

Salesman: Hello, Miss/Mr. X, I am XX, the home furnishing consultant of XX brand. However, this is a sales call, I don’t think you will hang up the phone right away!

Customer: Selling products, specializing in deception, I hate sales people the most!

(The customer may also answer: What are you going to sell? In this way, you can directly intervene in the home furnishing business introduction stage)

Salesperson: Then I really have to be careful, don’t let you add another annoying thing Human, haha.

Customer: Haha, young man, you are quite humorous. Let me tell you what product you are going to sell.

Salesperson: That’s right. Recently, our company’s brand expert team was conducting a market survey on what decoration styles customers are most interested in and what parts of their homes they most want to change. I wonder if you like it. What kind of decoration style is it?

Technique 4: Deliberately finding fault with the opening method

Salesperson: Miss/Mr. Okay, I wonder if you still remember me?

Customer: Fortunately, who are you?!

Salesperson: That’s right, I am XX, a home furnishing consultant for XX brand, you You gave us a consultation call a month ago and we have done a measurement for you. I'm calling you this time just to ask you what kind of decoration style you like. Can we recommend you a plan with the same apartment type as yours?

Customer: You made a mistake, I didn't consult. Pass you.

Salesperson: No, maybe my customer return visit file record is wrong.

I'm really sorry, can I ask if you are the owner of XX community?

Customer: I am the owner of XX community

Tip 5: Pretend to be familiar with the opening method

Salesperson: Miss/Mr. Salesperson: No, Miss/Mr. By the way, you took a look at our customized house plan last time, and you think the effect is pretty good. Recently, our designers have come up with several different design plans for the same house. Are you interested?

Customer: You may have made a typo. I have never been to your company? Please add Mr. Huang Huichao (Huang Caishen)’s personal WeChat account: 469846900 Douyin account: hcs88

Salesperson: It’s not me. It's the wrong customer return visit file. Miss/Mr. Please introduce it.