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Successful cases of preventing telecom fraud

Brief introduction of the case

On the morning of June 65438+1October 65438+July this year, an old lady in her seventies came to Bank A in panic, holding an unexpired deposit certificate of 250,000 yuan, and demanded that the money be remitted to an account of Shenzhen Branch of Bank B immediately.

When the bank manager saw that the customer was an elderly person, the transfer amount was large, and his words were faltering, he immediately suspected that he had encountered telecom fraud. Through patient persuasion, Bank A successfully prevented the occurrence of a telecom fraud case and recovered economic losses for its customers.

Treatment process

A bank manager immediately calmed customers' emotions, patiently explained the seriousness and harmfulness of telecom fraud to customers, and listed real telecom fraud and online fraud cases.

Only then did the client tell us that she received a phone call from a lawyer in Shenzhen, saying that her sister's grandson was detained and needed to transfer money. She relied on the lawyer to clear the relationship, so that her sister's grandson was fine and asked her to remit the money quickly.

Hearing this, A's bank manager suggested that she call her relatives in Shenzhen to confirm the matter before sending money. Through contact, the old lady found that there was no mention of fraud on the phone. She called the liar again, but no one answered.

The staff of Bank A instructed the old lady to download the National Anti-Fraud Center App to remind her to enhance her awareness of preventing financial telecom fraud, and if necessary, she could ask the bank and public security organs for help. Customers praised the highly professional and responsible attitude of bank employees.

Legal analysis

Article 266 of the Criminal Law of People's Republic of China (PRC): Whoever defrauds public or private property in a relatively large amount shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also or only be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years and shall also be fined; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined or confiscated.

Article 2 of the Interpretation on Several Issues Concerning the Specific Application of Laws in Handling Criminal Cases of Fraud: Whoever cheats public or private property to the amount specified in Article 1 of this Interpretation may be given a heavier punishment as appropriate in accordance with the provisions of Article 266 of the Criminal Law: (1) defrauding an unspecified majority by sending short messages, making phone calls or publishing false information through the Internet, radio, television, newspapers and periodicals … (4) defrauding the disabled, the elderly or the disabled.

Case enlightenment

1. Customers should always be on guard against telecom fraud and earnestly enhance their awareness of preventing telecom fraud.

2. The staff of financial banks should always explain the seriousness and harmfulness of telecom fraud to customers, preach real cases of telecom fraud and online fraud, and perform their sacred duties of serving the people and maintaining social and financial order and stability.