How to refund the plane ticket?

According to the requirements of where to sell and where to refund, if it is online shopping, contact customer service to refund the ticket online, and the website will refund the ticket directly to the site. When returning a ticket, in addition to the valid ticket, you must provide your valid identity certificate. The refund will be directly returned to the bank card used by the passenger to purchase the ticket. Special fares that can't be refunded can only be refunded.

If a passenger requests a refund due to flight cancellation, advance, delay, flight change or the carrier cannot provide the original seat, all the tickets will be refunded at the departure station, and the unused flight segments will be refunded at the stop station, and no refund fee will be charged.

Extended data:

Precautions:

1. Refund without discount: Refund must be made 24 hours before the scheduled departure time of the flight, and the refund fee charged shall be determined by the airlines, but it shall not exceed 10% of the ticket price.

2. Refund fee of 10% will be charged if the ticket is refunded within 24 hours before the scheduled departure time of the flight, and 20% will be charged if the ticket is refunded within 2 hours after the scheduled departure time of the flight.

3. Refund after the scheduled flight departure time will be treated as missed flight, and a refund fee of 50% of the passenger fare will be charged.

4. Refund of discounted air tickets: The standards for airlines to charge refund fees are different, and there are often some adjustments. Refund of tickets by passengers will cause great losses, and even it is impossible to refund tickets. Therefore, you should plan as well as possible before buying discounted air tickets.

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