Why doesn't my Huawei mobile phone lock screen display the message content?

If the information content is not displayed when the phone is locked, you can follow the following steps to troubleshoot:

1. Check whether the phone has a magazine lock screen.

The screen lock interface of mobile phone needs to realize the notification bright screen function, and display all notifications in the style of magazine screen lock. If the phone doesn't support magazine screen locking, it doesn't support this function.

Prompt: EMUI 9. 1 and above &; Magic UI 2. 1 and above systems can display message content even without locking the screen.

If the phone supports magazine lock screen, please set the lock screen style as magazine lock screen according to the following operation.

Open the settings, search the magazine lock screen and click to enter the magazine lock screen, and set it as the magazine lock screen;

If you can't find this switch in the settings, it is recommended to enter the theme application and open: theme? & gt？ Mine? & gt？ Mix and match? & gt？ Lock screen style? & gt？ Magazine lock screen? & gt？ Apply.

2. Check whether the mobile phone is set to light up information/display notification content.

(1) Set the incoming call information lighting screen: enter the setting, search and turn on the notification lighting prompt. In the information screen state, after receiving the notification, turn on the notification lighting prompt switch to automatically light up the screen.

(2) Display the notification content in the lock screen interface:

EMUI 10。 X & ampEMUI 1 1。 X & magic UI 3. X has the following two paths, just find one:

Path 1: Settings? & gt？ Have you noticed? & gt？ Hide the notification content and turn off the switch;

Path 2: Settings? & gt？ Have you noticed? & gt？ Lock the on-screen notifications and select Show All Notifications.

EMUI 9。 X & Magic UI 2. X: settings? & gt？ Notification center? & gt？ Lock the on-screen notifications and select Show All Notifications.

EMUI 8。 X: input settings? & gt？ Applications and notifications? & gt？ Notification management: click three points in the upper right corner, click lock screen notification, and select to display all notifications;

EMUI 5。 X: settings? & gt？ Notification and status bar? & gt？ Notification management: Click the gear icon in the upper right corner, and when clicking the device lock, select Show all notification contents.

(3) Open the license notice and display it on the lock screen:

Enter Settings, search and enter Application Management, find the application to be set, click Notification/Notification Management, turn on the notification permission switch, and set the screen lock notification display.

3. Check whether the phone uses face to unlock.

In order to protect the privacy of the owner, in the face unlock mode, the message content will be hidden and no details will be displayed when the screen is locked. If you want to continue viewing the details of the screen lock message, you can set it as follows:

(1) If you want to unlock it with a human face and don't want the message to be hidden under the lock screen, you can set it in the following ways:

Turn on setting search and face recognition, enter the screen lock password, and turn off the smart display screen lock notification switch. (not applicable to emui10.110.1& magicui3.1/3.1.You can enter the settings >; Notifications > hide the notification content and turn off this switch to show the message content)

Open the settings? Search and open? Intelligent unlock, turn off the intelligent unlock function.

Tip: After the smart unlock function is turned off, you will not be able to use the smart unlock function of wearable devices.

(2) It is recommended to use (fingerprint or screen lock password) to unlock the screen and view the message:

You can search in the settings: fingerprint or screen lock password for fingerprint recording or password input.

4. Check whether only some three-party applications do not display message details.

It may be that the three-party application itself has set the hidden message content. You can turn on the display message content switch in the settings of the three-party application. Take WeChat and QQ as examples:

Open QQ: click on the avatar >? Settings? & gt？ Message notification >? Message notification settings >; Notification shows message preview? .

Open WeChat: Enter me? & gt？ Settings? & gt？ New message notification, open the notification to display the message details.

5. Check whether the application has set an application lock.

Maybe the application has set the application lock (only emui9.0.1&; Magic UI 2.0. 1 and above), you can enter the settings, search to enter the application lock, see if the application lock of the application is turned on, and turn off the application lock switch of the application.

If the problem cannot be solved by the above methods, please back up the materials in advance (WeChat /QQ and other applications need to be backed up separately) and bring the purchase voucher to Huawei Customer Service Center for testing.