Glory 8 doesn't ring

Please confirm under what circumstances the incoming call will not ring:

In certain scenes such as recording, shooting video, and WeChat video call, the incoming call did not ring.

There is no bell when playing games.

Only a few contacts do not ring when calling.

Cell phones usually don't ring.

In certain scenes such as recording, shooting video, and WeChat video call, the incoming call did not ring.

It is normal that some of these fixed scenes don't ring.

There is no bell when playing games.

If the message do not disturb function in the application assistant (game assistant) is turned on, in order to reduce the disturbance to the game, the incoming call will not ring or vibrate when playing the game. You can turn this feature off.

Close the path: click on the application assistant buoy in the game interface, click on all services, and close the message without disturbing.

Only a few contacts do not ring when calling.

If there is no ringtone for a personal contact, it may be that the personalized ringtone of the contact is set to none. You can click the ringtone on the contact details page to see if the ringtone setting is normal.

Cell phones usually don't ring.

Check whether the Do Not Disturb function is turned on.

Please open the settings, enter Do Not Disturb in the top search bar, and click to enter the Do Not Disturb interface. If this function is turned on, the ringing tone will be muted for a set period of time. It is recommended to turn off this function.

Check the ringtone volume.

Please open Settings > Sound and Vibration/Sound, turn up the ringtone volume and try again.

Check whether the ringtone is set to none.

Please open Settings > Sound and Vibration/Sound, and click to see if none is selected for ringtone. If there is no choice, please choose the appropriate ringtone.

Did you accidentally touch the volume button, "SMS" or "reminder" of the incoming call interface?

If you touch the volume up and down keys and the "SMS" and "Reminder" on the call interface, there will be no ring for this call, which is the normal design of the mobile phone.

Check whether there is sound when playing music or dialing.

Please play the music and try to see if there is any sound. If there is a sound, please restart your phone and try to solve it.

Please set the dial tone to see if there is any sound. If there is any sound, please restart your phone and try to solve it. Setting the path: go to phone settings > voice > more voice settings > dial tone, and select default or melody.

Restore all settings

If the above operation does not solve the problem, please restore all settings and try again. Operating Steps: Open the settings, search and click Restore All Settings, and complete the operation of restoring all settings according to the mobile phone prompts.

Restoring all settings will clear the screen lock password and fingerprint, and delete settings such as Bluetooth and WLAN connection records. The old version will delete the data of WeChat avatar. It is recommended to use the chat record migration function that comes with WeChat for data migration and backup.

Still can't solve?

If the above operations still can't solve the problem, please back up the information in advance and bring the purchase invoice and other related documents to the nearby official customer service center for testing and processing.