120 SMS return visit can't reply?

It is suggested to reply according to the actual situation. 120 SMS call-back generally means that the municipal medical emergency command center randomly extracts the police records from the 120 command and dispatch system, and sends a message to the mobile phone used by the alarm person through the "SMS call-back" function: "xx medical emergency command center emergency service satisfaction call-back: Please evaluate our service. The reply of 1 indicates satisfaction, 2 indicates basic satisfaction and 3 indicates dissatisfaction. Thank you for your participation! I wish you a speedy recovery! " The staff of the command center will call back to find out the specific reasons why the reply content is not satisfactory, and record the call back results truthfully. The establishment of the system has built a convenient bridge for the alarm person to reflect the problem to the command center during the process of receiving the alarm at 120, and unblocked the communication channel between the citizens and the command center.