The reception of SMS is always delayed, ten minutes, twenty minutes or more. Sometimes I get two text messages at the same time. What happened?

If you use a vivo mobile phone, you can refer to the following methods to deal with the delay of receiving short messages:

1, check the cell phone signal.

Check whether the mobile phone signal is good, poor signal, crowded network or shielding equipment around may affect the normal reception of short messages. I suggest you move to a place with good cell phone signal and try again.

2. Compare and test SIM cards

I suggest you put your SIM card on other mobile phones and test whether you can receive SMS. If this situation still exists, it is recommended that you consult the operator's customer service for handling.

3. Restart the phone.

Please restart your phone and try again.

4. Restore all settings

Go to Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings, and then follow the onscreen instructions.

* Note: Restoring all settings will not delete any data or media files, but only restore all settings of the phone. Some third-party application accounts need to log in again. Please ensure that the use of the software will not be affected before operation. If you have important data, I suggest you back it up in advance.

If the above methods are not improved, you can go to vivo official website /vivo Mall APP-My-Online Customer Service-Manual Customer Service for detailed consultation.