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The phone has turned on headset mode. How to turn it off?
1. If the equipment is damaged by falling, the earphone hole is filled with liquid and dust, etc. , which may affect the function of the earphone hole. Please take the equipment to the customer service center for testing.
2. Please try plugging and unplugging the earphone once, and confirm whether the icon display of the earphone returns to normal. If there is still a headset icon, you can try to restart the phone to view it;
Mobile phone restart method:
1), press and hold the phone power button to pop up the "restart" option to turn it off;
2) Slide down the top of the mobile phone screen twice to bring up the shortcut bar details page/slide up the bottom of the screen to enter the control center, and click the "shutdown/restart" switch;
3. If the device uses a Type-C headphone jack, please confirm whether you use a one-to-many charging cable or an unofficial headphone patch cord. These devices may be incompatible with the devices, resulting in abnormal display of headset icons. It is recommended to disconnect the device for viewing.
4、
If the above methods fail to help the recovery, it needs to be detected and handled by the customer service center (customer service center address: go to vivo official website /vivo Mall APP-My service outlets/after-sales outlets-select provinces and cities to inquire about the customer service center address);
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