After paying the phone bill, I also received a text message showing that there was no arrears but I was still in a state of downtime. No one answered the phone call to customer service.

The reasons why the mobile phone is not turned on after recharging are as follows:

1. You can find out the consumption situation by querying the phone bill, and see if the phone bill you pay is enough to offset your debt.

2. You can log in to the online business hall payment record to inquire about the arrival of telephone charges, shut down and restart and try again.

If it is not solved after the operation, you can contact the manual customer service for processing.

100 10 customer service is Unicom's unified service hotline. When sudden traffic such as failure and charge deduction leads to manual busy, the connection rate will drop. It is suggested that you can also inquire or handle business through online business hall, mobile phone business hall, SMS, WeChat and other self-service channels.