What's the complaint number of JD.COM 400?

According to the information in official website, JD.COM, the total telephone number of customer service in JD.COM is 9506 18 or 400-606-5500. Users can dial according to actual needs. At the same time, different businesses also have different contact numbers, JD.COM Mall customer service hotline 950618; JD.COM Mall Customer Service Hotline 400-606-5500; Jingdong financial enterprise hotline 400-088-8816; Jingdong Financial Personal Business 95 1 18 and so on.

After filing a transaction dispute application, a specialist will contact you and promise to call back, for example, 24 hours or 48 hours, but if you don't call back the customer within the promised time, then this is an unfulfilled promise. At this point, we can give feedback to the complaint hotline in JD.COM.

And you can ask the dispute Commissioner to call you back within 3 days every time he calls you, and report the progress to you in time. If the buyer directly contacts the customer service in JD.COM, and the customer service directly negotiates with the merchant, a refund will be made according to the normal refund rules. Generally speaking, if the customer service in JD.COM directly contacts the merchant, the merchant will handle it quickly.

Consumer complaints shall be under the jurisdiction of the county (city) or district administrative department for industry and commerce where the operator is located in JD.COM or where the business behavior occurs, and shall be complained to the Beijing Administration for Industry and Commerce.