Joke Collection Website - Blessing messages - How does the collection company act?
How does the collection company act?
2. Signing agency agreement: After consultation with the collection company, an agency agreement should be signed to clarify the rights and obligations of both parties, service content, charging standards and other matters.
3. Mastering collection skills and processes: collection agencies need to master collection skills and understand industry processes, regulations and policies. , so as to better carry out the collection work.
4. Collect and sort out the arrears information: collect the arrears information of customers, including the amount, reason and date of arrears, and sort it out.
5. Contact customers for collection: contact customers by telephone, SMS, email, etc. Used for collection. It should be noted that in the process of collection, it is necessary to abide by relevant laws, regulations and industry standards, and illegal means such as violence and threats are not allowed.
6. Track and record the collection situation: the collection agency needs to track and record the collection situation in time, including the customer's repayment intention, repayment plan, repayment amount and other information, so as to better carry out the follow-up collection work.
7. Communicate with the collection company regularly: The agency collection company needs to communicate with the collection company regularly, feedback the collection progress in time, and discuss the collection strategy and scheme together in order to better carry out the collection work.
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