How to refund and call the police when Alipay makes a mistake in payment?

This is a civil dispute, and the police can only mediate. If the two sides fail to negotiate, they can only file a civil lawsuit. The treatment of paying the wrong money is as follows:

1. When there is an error in using Alipay, WeChat and other transfer forms, you can take the initiative to negotiate with the other party. If negotiation fails, a civil dispute can be brought to court. If there is an error in Alipay's life payment, the relevant departments suggest:

(1) Municipal Water Supply Company: The householder can bring his ID card and Alipay payment voucher to the water supply business hall for account adjustment;

(2) Municipal Natural Gas Company: the householder shall register in the nearby business hall with his ID card and Alipay payment voucher, and then the staff shall verify it;

(3) Hubei Radio and Television Network Company: the householder brings his ID card, Alipay payment voucher and smart card number to the business hall to register first, and the staff will verify it before handling it;

(4) China Mobile, China Unicom and China Telecom: Alipay charged the wrong phone bill. The recharged mobile phone number does not exist, and the prepaid phone bill is returned in the original way; If the recharged mobile phone number is used normally, it needs to be returned through negotiation with the owner.

(5) Alipay customer service staff said: Alipay's recharge will be received immediately, and no refund can be applied. If there is a payment error, you should contact the operator in time and keep the corresponding payment voucher for verification.

2. Article 92 of the General Principles of the Civil Law of People's Republic of China (PRC) and the General Principles of the Civil Law of People's Republic of China (PRC) stipulates that "if improper benefits are obtained without legal basis and losses are caused to others, the improper benefits obtained shall be returned to the person who has suffered losses". Therefore, refusing to return the wrong transfer constitutes unjust enrichment. The payee has the obligation to return it in full.

3. If the court's civil judgment returns unjust enrichment, the parties still take measures to conceal, transfer or intentionally destroy the property, or transfer the property for free, or transfer the property at an obviously unreasonable low price, or refuse to execute the judgment because of the ability to execute it, which will violate the provisions of Article 3 13 of China's Criminal Law and constitute the crime of refusing to execute the judgment or ruling.

Extended data:

According to the relevant laws and regulations, the jurisdiction court of unjust enrichment disputes is the defendant's domicile, and the court where the victim is located has no jurisdiction, so it is necessary to bring a lawsuit to the court where the defendant has his domicile or habitual residence.

According to the relevant provisions of the Civil Procedure Law, once a lawsuit is filed, the defendant's name, gender, work unit, residence and other information should be stated in the complaint, and it should be transferred to a stranger through the Internet. If it is a WeChat transfer, you need to add the other party's friends before you can successfully transfer money, so the basic information of the other party is basically clear, and many WeChat messages are also bound with contact information;

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