During the National Day, an ETC minibus on an expressway mistakenly enters the ETC channel and takes the ordinary exit when exiting the expressway. Will there be a toll deduction?

In this case, it is best to go through the ETC channel again during the free period. Generally, the errors caused by the previous ETC channel can be corrected and eliminated! It must be implemented before the 7th!

Dear friends who have installed expressway ETC, please note that during the statutory holidays, if you enter the expressway for free through the ETC channel, you must use the ETC channel to exit the expressway, otherwise the system will determine that the car has been on the expressway and will All tolls are charged. And the traffic management bureau responded that there will be no refunds in such cases..." In recent days, the above information has been circulating in WeChat Moments. Is this statement true?

The day before yesterday, the "Sichuan Expressway Traffic Police" The rumor was refuted on the WeChat public account. The high-speed ETC customer service specialist said that during the free period, small buses with 7 seats or less (including 7 seats) equipped with (ETC) electronic tags can pass through the ETC dedicated channel and the dedicated small bus channel. The staff listed four traffic conditions for ETC users during the free period for drivers’ reference: 1. Entering from the ETC lane and then exiting from the ETC lane will not be deducted. 2. Entering from the manual lane and then exiting from the manual lane will not be charged. Fees will be deducted. 3. Enter from the manual lane and then exit from the ETC lane. Since there is no entrance information, the exit barrier will not raise the pole, so the vehicle cannot exit the station normally. 4. Enter from the ETC lane. , and then exit from the manual lane, you can pass normally and no tolls will be deducted.

The staff said that although tolls will not be deducted by mistake, it is recommended that ETC users choose the first or second method above. Of course, drivers can also pull out their ETC cards during the free period. Chengdu Business Daily reporter Suo Qiancheng

Original title: All four methods of entering and exiting high-speed ETC vehicles are free during the free period

The woman was charged a 102-day toll for not using the ETC lane

On the receipt presented by Ms. Feng, the toll of 172 yuan and the 102-day toll can be clearly seen.

"Dad, where did you drive the car? Collected more than 100 yuan in tolls? "On May 17, after receiving the credit card reminder text message bound to ETC, Ms. Feng, a Chengdu citizen, immediately called her parents who were traveling by car the day before. The next day, her parents chose to return the same way, and the toll was only more than 20 yuan. .

On May 21, Ms. Feng was shocked when she printed out the toll list at the bank. The toll for May 16 showed that the entry time was February 22, 2015. The Spring Festival is the time when tolls are free, ETC does not charge any fees, and it is impossible for a car to stay on the highway for 3 months! "It wasn't until June 4 that she figured out the cause of the matter.

/Stupid/

The toll gap was huge, 172 yuan for the outbound trip and 29 yuan for the return trip

On May 16, Ms. Feng’s parents drove to Liujiang Ancient Town. At the end of last year, Ms. Feng applied for ETC service for her family’s car, and the credit card inserted into the car unit was also recorded in Ms. Feng’s name.

The next day, Ms. Feng received a text message from the bank on her mobile phone, saying that her credit card spent 172.9 yuan on Sichuan Expressway. “I was scared at the time and thought where they had gone. "Ms. Feng immediately called her parents and confirmed that the two elders only walked a section of the expressway from Chengdu to Meishan. She asked her parents to pull out the credit card from the car unit on the return trip, return the same way, and try using the artificial lane. How much toll is required?

The final result was that the return trip cost 29 yuan. “This gap is too big! "In order to find the answer, on May 21, Ms. Feng went to the bank to print out the highway vehicle tolls for May. Unexpectedly, after seeing the list, the teller could not understand it. Because there was only one ETC deduction in May. , the displayed entry time is 9:41 on February 22, and the exit time is 10:39 on May 16. The entrances and exits are Chengnan Chengdu Station and Chengle Meishan Station.

/ Doubts/

The interval between entry and exit is long. Inbound at the end of February and outbound in mid-May

"The outbound information is correct, May 16th, Chengle Meishan Station, but the inbound The information is definitely wrong.

"Ms. Feng's parents took the expressway from Chengya Chengdu Station on the southwest on May 16, and the entry information displayed was Chengnan Expressway, on the east. What made her most incredible was that the entry time and The departure time was more than 3 months apart, reaching 102 days before and after. She wondered whether the expressway would impose a "detention fee".

Ms. Feng recalled that she drove by herself on February 22. When she walked through the expressway, she was returning to her hometown in Nanchong from the Chengnan Expressway. However, it was during the Spring Festival, and passenger cars were free of charge, so she did not need to pay tolls. She later also walked through the Chengdu Airport Expressway, and her credit card was also used. The toll was successfully deducted."

At the suggestion of the bank teller, Ms. Feng called the contact number "12122" to report the situation. After that, she called two or three times, but until June 3 Still hasn’t been resolved. “I’m told every time it’s being processed. She said, "The credit card must be repaid within 45 days after receiving the text message. I am still anxious." ”

/query/

The route information of the 33 yuan toll receivable is missing

Yesterday, West China Metropolis Daily reported in the Expressway Monitoring and Settlement Center of the Sichuan Provincial Department of Transportation The detailed information of Ms. Feng’s ETC system was found. The staff said that the toll from Chengya Chengdu Station to Chengle Meishan Station should be 33 yuan. Based on this situation, the center has already processed the refund.

The staff said that Ms. Feng’s ETC had inbound information on February 22 but no outbound information, so the system retained the unfinished transaction until the vehicle entered the highway again on May 16, and the previous information was activated. The information on the two routes Ms. Feng took in February and May is retained. The missing part is the route planned by the system. Therefore, the 172.9 yuan is not just the superposition of two tolls, but the system calculates it based on a more complex route.

But Ms. Feng still didn’t figure it out: “I walked through the airport expressway once in March, and the charges were normal. "

gt;gt; Help you find out

Don't "walk around" if it is free of charge

"There are no overtime fees or detention fees on expressways in Sichuan Province . " said Wu Jiayu, deputy director of the Operation Department of the Highway Monitoring and Settlement Center of the Sichuan Provincial Department of Transportation. After inquiring about the specific situation, he explained how the toll of 179 yuan for 102 days was calculated.

1. The information about free entrance to the expressway during the Spring Festival is left over. On February 22, when Ms. Feng took the expressway, the ETC lane she took when entering the station was not there when leaving the station. "During the Spring Festival, vehicles are 'open' when leaving the station, and no one is charging in the artificial lane." , then the car owner may forget to take the ECT lane and go out using the artificial lane instead. "So, only the entrance information was marked in her OBU, and the exit information was missing.

There is no entry and exit information, the transaction is not completed, and the system will not clear the record. This setting was originally to prevent card fraud and site redaction. However, it is free on holidays, and car owners often forget to use ETC to exit the station, which makes it difficult for the system to judge.

He reminded everyone to use the same entrance or exit. For artificial lanes, either use ETC lanes to avoid information loss.

2. If Ms. Feng takes another highway next time if she passes through the airport expressway, the toll will be abnormal, but in these 102 days, there will be abnormal tolls. Ms. Feng used ETC once and the deduction was normal because she took the Chengdu Airport Expressway.

Wu Jiayu said that all expressway networks in Sichuan have sign points, but the Chengdu Airport Expressway is. The most "special" one. It is different from other expressway identification point systems. It is not connected to other expressways. Because of this specialness, after users install ETC, the staff will remind them. Do not use ETC on the Airport Expressway once, to avoid causing system abnormalities and being unable to correctly read the identification points.

3. Go to the highway network to search for different identification systems with leftover information, so that the Airport Expressway can be successfully calculated. However, in other road networks, the system automatically searches for the earliest progress information and performs calculations.

Our province’s ETC system calculates tolls based on actual routes. All nodes have ETC identification points.

In other words, from Chengdu to Ya'an, you can choose the Wenqiong Expressway, Chengya Expressway, or even take the Leya Expressway from Leshan to Ya'an. The corresponding path information will be included in the OBU, and there will be no mistakes.