I want to ask why there is no sound when the mobile phone receives the text message.

There is no prompt when using vivo mobile phone to receive short messages, which can be solved by the following methods:

1. Play other sounds with the speaker, and check whether the speaker is faulty. If it is damaged, it needs to be handled at the vivo customer service center;

2. Enter the settings-sound and vibration/sound, vibration and mute keys-turn up the ringtone and notification volume, enter the information ringtone, and try to replace other ringtones; Return to the page to enter "Focus Mode/do not disturb mode", enter the corresponding scene, and turn off the function.

3. Enter Settings-Notification and Status Bar-Application Management Notification-Information-New Message Notification-Sound/Vibration All on, and select priority display.

4. Enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings. This operation will not delete files or software, but will cancel the password and restore all settings, including the set wallpaper, unlocking method, WiFi, default opening program, etc.

note:

Enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout;

Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.

If the above methods are not improved, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.