12329 how to open the provident fund SMS service for free?

Taking Shanghai as an example, the open method:

Deposited employees can edit the short message "provident fund account number # ID number # A" and send it to 12329, then the short message service can be started. You can also apply for opening service at Shanghai Housing Provident Fund Network, Shanghai Provident Fund mobile phone client, 12329 housing provident fund hotline self-service and manual service.

Following the 12329 hotline, from September 1 day, our city will take the lead in opening the 12329 short message service platform for housing provident fund in China.

12329 housing provident fund short message is a special service platform for housing provident fund approved by the Ministry of Industry and Information Technology and built according to the requirements of the Ministry of Housing and Urban-Rural Development, which belongs to the public welfare short message platform. 12329 After the SMS platform is opened, the Municipal Provident Fund Center will provide all employees who have paid the provident fund with account change information such as deposit, deposit, interest settlement, sealing and suspension of payment free of charge;

Employees who have provident fund loans and are repaying can receive SMS reminder services such as repayment announcement, withdrawal and repayment. In the future, new services will be added as needed.

According to the Ministry of Housing and Urban-Rural Development, 12329 SMS is a non-emergency public service SMS for the public, which is specially used for housing provident fund work and services. Do not use this short message to collect information fees from the public or engage in any business activities.

12329 SMS mainly includes public information service and personalized service. Public information services include housing provident fund policy publicity and business announcements. Personalized services include account change notice, business progress and results, etc. All localities can gradually open related services according to the actual situation.

Extended data

Content of short message service of provident fund

1. All localities should build 12329 housing provident fund hotline according to the requirements of 12329 housing provident fund hotline service guide (hereinafter referred to as the service guide) on the basis of making full use of existing resources and reducing repeated investment. After the 12329 number is activated, other hotline numbers should be stopped and the public should be informed in time.

2. 12329 The housing provident fund hotline mainly provides basic services such as business consultation, complaint suggestion and return visit investigation through manual voice, and provides extended services such as business guidance, business inquiry and business acceptance through manual voice and self-help voice according to local actual conditions.

3. 12329 The construction mode of housing provident fund hotline can be divided into two types: self-built and service outsourcing. Self-built mode Urban Housing Provident Fund Management Center (hereinafter referred to as the Provident Fund Center) organizes and builds a hotline platform by itself, which is responsible for daily operations; Service outsourcing mode The provident fund center entrusts the outsourcing service provider to be responsible for the hotline construction and operation.

All localities should choose the construction mode according to local conditions and encourage the adoption of service outsourcing mode. Conditional areas, hotline construction and operation can break the geographical boundaries, moderate regional concentration.

4. The provident fund center that has opened the hotline should change the service hotline number to 12329 before the end of 2012. All localities can apply to the local communication administration for the opening of the short number 12329 with the Letter of the Ministry of Industry and Information Technology on the allocation of the national unified public service telephone number of the Ministry of Housing and Urban-Rural Development (Ministry of Industry and Information Technology No.83 [20 1 1]) and the technical scheme and contact information for number activation, and improve it according to the requirements of the Service Guide.

The housing and urban construction departments of all provinces (autonomous regions) should summarize the opening of the local urban housing provident fund hotline 12329 and report it to our department for the record. The provident fund centers of municipalities directly under the Central Government and Xinjiang Production and Construction Corps directly report to our department for the record, and the provident fund centers of municipalities directly under the Central Government and Xinjiang Production and Construction Corps directly report to our department for the record.

5. When making a plan, the provident fund center that has not yet opened the hotline can directly consult our department. After the completion of the plan, report it to the Ministry and the Housing and Urban-Rural Construction Department of the province (autonomous region) where it is located for the record, and apply for opening the housing provident fund hotline 12329.

6 provinces (autonomous regions) housing and urban construction departments should strengthen organizational leadership, establish and improve the service responsibility system, guide and supervise the construction, operation and management of urban housing provident fund hotlines under their jurisdiction, and continuously improve the quality of hotline services.

7. All localities should include the construction and operation costs of the 12329 housing provident fund hotline into the special fund of the provident fund center. All provident fund centers should set up specialized agencies to take charge of hotline work, strengthen business policies, service skills and management training, and provide high-quality and efficient services.

8. 12329 belongs to the state, and the Ministry of Industry and Information Technology and local governments should strictly implement it.

References:

Xinmin. Com- Shanghai 12329 short message service platform for housing provident fund was opened on September 1.

References:

Xinhuanet-12329 SMS service for housing provident fund will be opened nationwide.

References:

China net -29 housing provident fund hotline summary report to our department for the record, municipalities directly under the central government, Xinjiang.