What if the communication travel card can't find the data? What if Alipay Communication Travel Card can't find the data?

_ What if the communication travel card can't find the data?

A: If you need to inquire about travel itinerary immediately, you can try to send a short message CXMYD to your operator for inquiry.

The travel card analyzes the signaling data and bill data of the mobile phone, so the premise of having travel data is that you generate these signaling and bill data in the process of using the mobile phone. In this case, you can try to make more calls, or turn off the Wi-Fi connection to use data traffic, and usually you can find the data the next day. In addition, if you are a "number portability" user, there is a certain time difference between user information synchronization and travel calculation, and the travel information calculation will be delayed by 1-2 days.

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_ Extended reading:

1. The time range of the communication travel card was changed from 14 days to 7 days.

According to the Prevention and Control Plan of novel coronavirus, the coverage time of the query result of "Communication Travel Card" was adjusted from "14 days" to "7 days". Query channels such as SMS, webpage, WeChat applet, Alipay applet and "Traffic Travel Card" APP will update the application version simultaneously.

2. Cancel the asterisk mark on the communication travel card.

In order to resolutely implement the general strategy of "external defense investment and internal defense rebound" and the general policy of "dynamic clearing" of the CPC Central Committee and the State Council, support the efficient overall planning of epidemic prevention and control and economic and social development, and facilitate users' travel, the "asterisk" mark on the communication travel itinerary is cancelled.

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