The customer refused to receive the goods because of the express delivery. How to deal with it?

If you don't want to return it, communicate with the courier.

If you meet the following reasons, you can refuse the visa:

1, the recipient forgets or doesn't know who sent the courier, which usually happens when the courier is received.

2. The consignee is dissatisfied with the purchased goods and refuses to accept them.

3. The communication between the sender and the recipient is not smooth, resulting in contradictions, and the recipient refuses to sign for it.

4. The logistics speed is too slow, and the online evaluation of the quality of accessories is not good. In the negotiation of refund, the attachment came and the recipient refused.

Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics enterprises (including freight forwarders) deliver documents or packages entrusted by users from the sender to the recipient quickly and safely through their own independent networks or in the form of joint ventures (i.e. networking).

Express delivery is divided into broad sense and narrow sense. Express delivery in a broad sense refers to the express delivery of any goods (including bulk express); In a narrow sense, express delivery refers to the emergency delivery service of business documents and small pieces. The research and analysis object of this textbook is mainly the express delivery industry in a narrow sense. In terms of service standards, express delivery generally refers to the express delivery service completed within 48 hours.