How to unlock Huawei's mobile phone with fingerprints if it forgets its password?

1. What if Huawei forgets the password? Fingerprint unlocking is set.

Different versions are different.

Please clear the screen lock password for EMUI 5.0 and above. When the USB cable is not plugged into the mobile phone, press and hold the volume increase button and the power button at the same time, release the power button when the boot screen appears, and release the volume increase button after 3 seconds to enter the recovery mode.

After entering, select Restore Factory Settings and restart. Please confirm whether the search for my mobile phone is turned on: 1. If you don't turn on my mobile phone, you will directly enter the system after restoring the factory settings.

2. If searching my mobile phone is turned on, you need to verify Huawei account and password to activate the mobile phone after returning to the factory. The operation is as follows: A: There is a Huawei account password. Please follow the prompts to enter the correct Huawei account number and password (in case of WLAN connection), and follow the on-screen prompts to activate and enter your mobile phone.

B: I have a Huawei account, but I forgot my password. You can log in to Huawei cloud service website through your computer, and click Forgot Password in the login interface.

After resetting the password, please activate and access your Huawei mobile phone with your Huawei account and the newly reset password. If the above methods still can't solve the problem, please take the purchase invoice to the after-sales outlets for processing.

For EMUI 4. 1 and below, please try the following first: If your mobile phone is upgraded from EMUI 3.0 or EMUI 3. 1 to EMUI 4.0, it cannot be unlocked. Please confirm whether privacy protection mode has been turned on before. When private mode is turned on, you will have two sets of unlocking passwords. However, after upgrading to EMUI 4.0, there is no privacy protection mode. You can only use the previously set master password to enter the system, and the guest password has expired.

When the mode is set to Unlock, you will be prompted to set an alternate numeric password. When you forget to unlock the pattern, you can unlock the screen with an alternate numeric password.

If it can't be solved, please try the following methods: Method 1: By the way, find my mobile phone (mobile phone search) 1(EMUI 4. 1 and below) 1, provided that the platform of EMUI 4. 1 and below, the mobile phone is turned on, the mobile phone is connected to the Internet, the mobile phone logs into Huawei account and the mobile phone search function is turned on. 2. Enter the login cloud service on the computer.

3. Enter the user name and password to enter the cloud service homepage. 4. Enter the same password when logging in to the cloud service account on the webpage.

5. Then choose to find my mobile phone. Enter the login password of Huawei account.

6. At this point, the page jumps to the page where the mobile phone is located. When you find your phone, click Remote Lock. 7. At this time, you need to enter a new screen lock password, and click Next.

Enter the login password again to confirm the operation, and then click Next. 8. The following steps are optional. If you don't need relevant prompt information, just select Next and click Lock.

9. After the lock starts, "Lock" will appear on the page. After the lock is successful, the words "Lock Successfully" will appear in the upper right corner of the page. At this point, just use the newly set lock password to unlock the phone.

Method 2: forcibly restore the factory settings. Turn off your cell phone. Without plugging in a USB cable, press and hold the key on the tone key and the power key at the same time until the logo interface appears, and select Restore Factory Settings. (Move up and down with the volume key, and confirm with the on/off key).

2. Huawei's mobile phone forgets the lock screen password, and the fingerprint can be opened. What should I do?

If you forget your password, there are several ways to try to solve it: 1. If you open the phone to retrieve it, you can retrieve the password through this function; 2. Safe mode; 3. Force the factory settings to be restored.

Methods 2 and 3 will erase the data in the mobile phone. If the following methods cannot be solved, it is recommended to take the purchase invoice to the service outlets for processing.

Method one. Mobile phone search (EMUI 4. 1 and the following platforms) 1. Premises: the mobile phone is started, the mobile phone is connected to the Internet, the mobile phone logs into Huawei account, and the mobile phone search is started. 2. Log in to the cloud service on the computer.

3. Enter the user name and password to enter the cloud service homepage. 4. Enter the same password when logging in to the cloud service account on the webpage.

5. Then select the mobile phone to retrieve it. Enter the login password for the cloud account.

6. At this point, the page jumps to the positioning page. After positioning the mobile phone, click to lock the device. 7. At this time, you need to enter a new screen lock password, and click Next.

Enter the login password again to confirm, and then click Next. 8. Some step operations are optional. If not, go directly to the next step and click Lock.

9. "Lock" will appear after the lock is started. After the lock is successful, the words "lock mode" will appear in the upper right corner of the page. At this point, use the newly set lock password to unlock the phone. Method 2: Safe mode 1. Press and hold down the volume down key when starting the animation until the words "safe mode" appear in the lower left corner of the screen, and the mobile phone enters the safe mode, where it can be unlocked with the correct password, and then change the screen lock password into a digital password, and then enter the normal mode; If you enter normal mode after changing the password, you will still be prompted that the password is wrong. It is recommended to back up your personal data in safe mode and restore the factory settings.

2. If the phone still prompts the password error when entering the safe mode, please try other methods. Method 3: Force the factory settings to be restored. Turn off your cell phone. You don't need to plug in the USB cable, press and hold the sound key and the power key at the same time until the logo interface is displayed, and select Restore Factory Settings.

3. Huawei forgot how to get the fingerprint unlock password.

If you forget the screen lock password, you can try the following two ways to solve it:

1. When the USB cable is not plugged into the mobile phone, press and hold the volume increase button and the power button at the same time, release the power button for 3 seconds when the boot screen appears, and then release the volume increase button to enter the recovery mode. After entering, you can choose to restore the factory settings and restart, and the corresponding screen lock password will be cleared.

Remarks: After the factory settings are restored, the data in the mobile phone will be deleted.

2. Make sure the search for my mobile phone is turned on.

If I don't turn on my mobile phone, I can directly enter the system after restoring the factory settings.

If Find My Phone is turned on, you can continue with the following steps:

①: If "Find My Mobile Phone" is turned on, there is a Huawei account password.

Enter the correct Huawei account number and password according to the prompt (in case of WLAN connection), then follow the on-screen prompt to activate, and then enter the mobile phone.

②: Someone turned on "Find My Mobile Phone" and forgot the password of Huawei account.

Log in to Huawei Cloud Service website through the computer, and then click Forgot Password on the login interface. After resetting the password, use Huawei account and the newly reset password to activate and enter Huawei mobile phone.

③: Someone opened "Find My Mobile Phone" and forgot the Huawei account number and password retrieved by opening the mobile phone.

You need to connect your mobile phone to the WLAN network first, click the activation help prompted by the mobile phone interface, and apply for activation in the pop-up interface. When the application is published, this button will become the active button. Then send the scanned/copied purchase invoice, MEID/IMEI number, contact email address or mobile phone number to hwsupport@mail0 1.huawei email address. After the email is successfully sent, you should contact Huawei customer service hotline 4008308300 in time, and then apply for remote unlocking.

Remarks: If the above methods still can't solve the problem, please back up the important data in your mobile phone in advance and bring the purchase invoice to Huawei's after-sales outlets for processing.

4. Huawei mobile phone has never been used. I forgot my password. I have a fingerprint to unlock it, but it's useless. What should I do? Wait online.

If the phone forgets the screen lock password, you can follow the following steps:

Method 1: Find my mobile phone (get it back) (EMUI 4. 1 and below).

1) Premise: EMUI 4. 1 and the following platforms, mobile phone startup, mobile phone networking, mobile phone Huawei account login, mobile phone retrieval function and start.

2) Log in to Huawei Cloud Service on the computer.

3) Enter the user name and password to enter the cloud service homepage.

4) Enter the same password when logging in to the cloud service account on the webpage.

5) Then choose to find my mobile phone.

6) At this point, the page jumps to the page of locating the mobile phone. After locating the mobile phone, click Remote Lock.

7) At this time, you need to enter a new screen lock password, and click Next. Enter the login password again to confirm the operation, and then click Next.

8) The following steps are optional. If you don't need relevant prompt information, just select Next and click Lock.

9) After locking starts, "Lock" will appear on the page. After the lock is successful, the words "Lock Successfully" will appear in the upper right corner of the page. At this point, just use the newly set lock password to unlock the phone.

Method 2: Restore factory settings Method:

Please make sure that your mobile phone is not connected to the USB cable and turned off.

Please press and hold the power button and the volume up button at the same time until the boot screen appears, and the phone will enter the recovery menu interface to forcibly restore the factory settings.

Tips: This operation will clear all records, uninstall downloaded third-party applications, delete all data and restore prefabricated applications.

In order to protect the security of your mobile phone, if the function of finding my mobile phone is turned on, you need to enter Huawei account password to verify your identity before entering the desktop after restoring the factory settings.

5. Huawei forgot the mobile phone password but had fingerprints.

When setting the fingerprint, set the screen lock password according to the prompt, and forget the screen lock password. Different versions of the system have different solutions.

EMUI 4. 1 and the following platform methods 1. Find my mobile phone (mobile phone search) 1) Premises: EMUI 4. 1 and the following platforms, the mobile phone is started, the mobile phone is connected to the Internet, the mobile phone logs into Huawei account, and the mobile phone search is started. 2) Log in to the cloud service on the computer.

3) Enter the user name and password to enter the cloud service homepage. 4) Then select Find My Phone.

At this point, the page jumps to the page where the mobile phone is located. When you find your phone, click Remote Lock. At this point, you need to enter a new screen lock password, and then click Next.

Enter the login password again to confirm the operation, and then click Next. Click Lock.

After the lock is successful, the words "Lock Successfully" will appear in the upper right corner of the page. At this point, just use the newly set lock password to unlock the phone. Method 2: Force the factory settings to be restored. After the factory settings are restored, the data stored in the mobile phone will be deleted.

When the phone is turned off, do not plug in the USB cable, and press and hold the audio button and the power button at the same time until the logo interface is displayed, and choose to restore the factory settings. Method 3: mobile phone upgrade 1. Upgrade through microSD card: step 1, enter EMUI official website, and download the software upgrade package according to the mobile phone model.

Step 2: put the dload folder in the upgrade package into the root directory of the microSD card. Step 3: Insert the microSD card when it is closed.

Step 4 Press and hold the power button and the volume up and down buttons at the same time until the Android robot icon appears. The mobile phone enters the upgrade mode and starts to upgrade. After the upgrade, the phone will be restored to the factory settings.

2. Upgrade via external storage device: Step 1, enter EMUI official website, and download the software upgrade package according to the mobile phone model. The second step is to put the dload folder in the upgrade package in the root directory of the U disk.

Step 3: Connect the mobile phone and USB flash drive with OTG data cable when it is turned off. The fourth step is to hold down the power button and the volume up and down buttons at the same time until the Android robot icon appears, and the phone will automatically enter the upgrade mode and start the upgrade.

The security system of Android 7.0 above EMUI 4. 1 has been enhanced. If the screen lock password is set locally, the screen lock password cannot be changed through the PC. Only the lock screen password can be cleared.

When the USB cable is not plugged into the mobile phone, press and hold the volume increase button and the power button at the same time, release the power button when the boot screen appears, and release the volume increase button after 3 seconds to enter the recovery mode. After entering, select Restore Factory Settings and restart.

Please make sure that the search for my mobile phone is turned on. If my mobile phone is not turned on, it will directly enter the system after restoring the factory settings.

If Find My Mobile is turned on, please continue with the following steps: A: Find My Mobile is turned on, and Huawei account password is available. Enter the correct Huawei account and password according to the prompt (in the case of WLAN connection), activate according to the screen prompt, and enter your mobile phone.

B: I turned on "Find My Mobile Phone" and forgot the password of Huawei account. You can log in to Huawei cloud service website through your computer, and click Forgot Password in the login interface.

After resetting the password, use Huawei account and the newly reset password to activate and enter the mobile phone. If the above methods still can't solve the problem, take the purchase invoice to the after-sales outlets for processing.

6. Huawei's mobile phone has a fingerprint unlock password and forgot what to do.

It can be solved in the following ways: Method 1. Find my mobile phone (mobile phone search) (EMUI 4. 1 and the following platforms) 1) Premises: EMUI 4. 1 and the following platforms, mobile phone startup, mobile phone networking, mobile phone login to Huawei account, open mobile phone search.

2) Enter the login cloud service on the computer. 3) Enter the user name and password to enter the cloud service homepage.

4) Enter the same password when logging in to the cloud service account on the webpage. 5) Then choose to find my mobile phone.

At this point, the page jumps to the page where the mobile phone is located. When you find your phone, click Remote Lock. At this point, you need to enter a new screen lock password, and then click Next.

Enter the login password again to confirm the operation, and then click Next. Click Lock.

After the lock is successful, the words "Lock Successfully" will appear in the upper right corner of the page. At this point, just use the newly set lock password to unlock the phone. Method 2: Try to unlock 1 in safe mode. When the mobile phone enters the safe mode, it can be unlocked with the correct password, and then the screen lock password is changed into a digital password, and then it enters the normal mode, so it can be used normally; If you enter normal mode after changing the password, you will still be prompted that the password is wrong. It is recommended to back up your personal data in safe mode and restore the factory settings.

2. If the phone still prompts the password error after entering the safe mode, please try to solve it by other methods. Method 3: Force the factory settings to be restored. After the factory settings are restored, the data stored in the mobile phone will be deleted.

When the phone is turned off, do not plug in the USB cable, and press and hold the audio button and the power button at the same time until the logo interface is displayed, and choose to restore the factory settings. Method 4: Upgrade the mobile phone by 1 Upgrade through microSD card: step 1, enter EMUI official website, and download the software upgrade package according to the mobile phone model.

Step 2: put the dload folder in the upgrade package into the root directory of the microSD card. Step 3: Insert the microSD card when it is closed.

Step 4 Press and hold the power button and the volume up and down buttons at the same time until the Android robot icon appears. The mobile phone enters the upgrade mode and starts to upgrade. After the upgrade, the phone will be restored to the factory settings.

2. Upgrade via external storage device: Step 1 Enter EMUI official website and download the software upgrade package according to the mobile phone model. The second step is to put the dload folder in the upgrade package in the root directory of the U disk.

Step 3: Connect the mobile phone and USB flash drive with USBOTG data cable when it is turned off. The fourth step is to hold down the power button and the volume up and down buttons at the same time until the Android robot icon appears, and the phone will automatically enter the upgrade mode and start the upgrade.

7. What should I do if I forget the fingerprint password in Huawei's mobile phone?

Huawei's mobile phone forgot its fingerprint password. You can clear the cache partition and then reset the password. Take Huawei G9 mobile phone as an example. The operation steps are as follows.

1. In any interface of the mobile phone, press and hold the power button of the mobile phone until the power off icon appears. Click the power icon to turn off the phone. 2. After the phone is turned off, press and hold the volume increase button+power button for about ten seconds, and then release it after vibration to enter the brushing interface.

3. The volume button can page up and down, and the power button is OK. After entering, clear the cache partition first, and then restore the factory settings. After restarting the device, you can restore the initial interface, forcibly clear the password, and then reset it. 4. Then enter the setting interface of the mobile phone and find the lock screen and password in the setting interface.

5. On the Settings and Passwords page, set a new password to complete the operation. .

8. I forgot how to retrieve the fingerprint digital password of Huawei mobile phone.

When setting the fingerprint, set the screen lock password according to the prompt, and forget the screen lock password. Different versions of the system have different solutions.

Emuli 4.1and the following platforms

Method 1: Search my mobile phone (mobile phone search).

1) Premise: EMUI 4. 1 and the following platforms, mobile phone startup, mobile phone networking, mobile phone login to Huawei account, open mobile phone search.

2) Log in to the cloud service on the computer.

3) Enter the user name and password to enter the cloud service homepage.

4) Then select Find My Phone. At this point, the page jumps to the page where the mobile phone is located. When you find your phone, click Remote Lock. At this point, you need to enter a new screen lock password, and then click Next. Enter the login password again to confirm the operation, and then click Next. Click Lock. After the lock is successful, the words "Lock Successfully" will appear in the upper right corner of the page. At this point, just use the newly set lock password to unlock the phone.

Method 2: Force the factory settings to be restored

After the factory settings are restored, the data stored in the mobile phone will be deleted.

When the phone is turned off, do not plug in the USB cable, and press and hold the audio button and the power button at the same time until the logo interface is displayed, and choose to restore the factory settings.

Method 3: By upgrading the mobile phone.

1. upgrade with microSD card:

Step 1 Enter EMUI official website and download the software upgrade package according to the mobile phone model.

Step 2: put the dload folder in the upgrade package into the root directory of the microSD card.

Step 3: Insert the microSD card when it is closed.

Step 4 Press and hold the power button and the volume up and down buttons at the same time until the Android robot icon appears.

The mobile phone enters the upgrade mode and starts to upgrade. After the upgrade, the phone will be restored to the factory settings.

2. Upgrade through external storage devices:

Step 1 Enter EMUI official website and download the software upgrade package according to the mobile phone model.

The second step is to put the dload folder in the upgrade package in the root directory of the U disk.

Step 3: Connect the mobile phone and USB flash drive with OTG data cable when it is turned off.

The fourth step is to hold down the power button and the volume up and down buttons at the same time until the Android robot icon appears, and the phone will automatically enter the upgrade mode and start the upgrade.

Emui version 4. 1 or later.

The security system of Android 7.0 has been enhanced. If the screen lock password is set locally, the screen lock password cannot be changed through the PC.

Only the lock screen password can be cleared. When the USB cable is not plugged into the mobile phone, press and hold the volume increase button and the power button at the same time, release the power button when the boot screen appears, and release the volume increase button after 3 seconds to enter the recovery mode. After entering, select Restore Factory Settings and restart.

Please make sure that the search for my mobile phone is turned on.

If my mobile phone is not turned on, it will directly enter the system after restoring the factory settings.

If Find My Phone is turned on, continue with the following steps:

A: I have turned on "Find My Mobile Phone" and my Huawei account password.

Enter the correct Huawei account and password according to the prompt (in the case of WLAN connection), activate according to the screen prompt, and enter your mobile phone.

B: I turned on "Find My Mobile Phone" and forgot the password of Huawei account.

You can log in to Huawei cloud service website through your computer, and click Forgot Password in the login interface. After resetting the password, use Huawei account and the newly reset password to activate and enter the mobile phone.

If the above methods still can't solve the problem, take the purchase invoice to the after-sales outlets for processing.

9. What is the solution for Huawei's mobile phone to forget the fingerprint unlock password?

If you forget the password, you can unlock it in project mode. The specific method is: turn off the phone, and at the same time press and hold the power-on key+volume increase key (some phones use the volume decrease key) until the phone is turned on. The following options will appear:

Restart the system immediately: restart the system.

Erase data/restore factory settings: erase data/set factory mode.

The volume key is the cursor selection key, which can be used to move the cursor, and the power key is the confirmation key.

Select Erase Data/Restore Factory Settings, confirm, and then select Yes to confirm.

Phone numbers, text messages, and non-self-contained applications will be cleared.

Then return to choose to restart the system immediately and confirm until the phone is turned on normally.

10. I forgot the digital password of Huawei's mobile phone lock screen, but I have fingerprints to use if it is turned off.

Question: I forgot the digital password of Huawei's mobile phone lock screen, but I can use fingerprints. If I turn it off, I will restart it. What if I can't enter a digital password with my fingerprint after restarting? There are only three ways to forget the password: 1. If the user turns on the mobile phone to retrieve it, the password can be retrieved through this function; 2. Forced restoration of factory settings; 3. Forced upgrade.

Huawei has no technical ability to unlock user passwords; If it cannot be solved, please take the purchase invoice to the service outlets for maintenance. ) When the mode is set to Unlock, you will be prompted to set an alternate numeric password.

When you forget to unlock the pattern, you can unlock the screen with an alternate numeric password. If you can't remember the spare digital password, or have just set a digital password before, you can solve it in the following ways: Method 1. How to retrieve the mobile phone 1) Premise: the mobile phone is turned on, connected to the Internet, logged into Huawei account, and retrieved when turned on.

2) Enter the login cloud service on the computer. 3) Enter the user name and password to enter the cloud service homepage.

4) Enter the same password when logging in to the cloud service account on the webpage. 5) Then select the mobile phone to retrieve it.

Enter the login password for the cloud account. 6) At this point, the page jumps to the page where the mobile phone is located. When you find the mobile phone, click Lock Device. 7) At this point, you need to enter a new screen lock password, and click Next.

Enter the login password again to confirm the operation, and then click Next. 8) The following steps are optional. If you don't need relevant prompt information, just select Next and click Lock. 9) After locking starts, "Locking in Progress" will be displayed on the page. After the lock is successful, the words "lock mode" will appear in the upper right corner of the page. Just use the newly set lock password to unlock the phone.

Method 2: Force the factory settings to be restored. After the factory settings are restored, the data stored in the mobile phone will be deleted. When the phone is turned off, do not plug in the USB cable, and press and hold the audio button and the power button at the same time until the logo interface is displayed, and choose to restore the factory settings.

* This method will erase your previous data. It is recommended that you back up your data to Huawei Cloud Service regularly. Method 3: After the mobile phone is upgraded, the data stored in the mobile phone will be deleted.

Please choose the upgrade method according to the support of your mobile phone. 1. Upgrade via microSD card: Step 1, enter the software download address of Huawei official website (select/enter the model and click "Software Download"), and download the software upgrade package according to the mobile phone model.

Step 2: put the dload folder in the upgrade package into the root directory of the microSD card. Step 3: Insert the microSD card when it is closed.

Step 4 Press and hold the power button and the volume up and down buttons at the same time until the Android robot icon appears. The mobile phone enters the upgrade mode and starts to upgrade. After the upgrade, the phone will be restored to the factory settings.

2. Upgrade via external storage device: Step 1, enter the software download address of Huawei official website (select/enter the model and click "Software Download"), and download the software upgrade package according to the mobile phone model. The second step is to put the dload folder in the upgrade package in the root directory of the U disk.

Step 3: Connect the mobile phone and USB flash drive with USBOTG data cable when it is turned off. The fourth step is to hold down the power button and the volume up and down buttons at the same time until the Android robot icon appears, and the phone will automatically enter the upgrade mode and start the upgrade.

3. Upgrade through Hisuite Mobile Assistant: For the sake of version security, starting from EMUI4.0, Huawei mobile phones will no longer release complete upgrade packages to EMUI official website and consumer official website. You can upgrade through Hisuite mobile assistant.

Prerequisite: 1. Download and install the latest version of Huawei Mobile Assistant on the computer. Download address: 2. During the upgrade, please ensure that the battery charge is greater than 30%.

Scenario 1: Use system upgrade operation steps: 1. Connect Huawei Mobile Assistant and click "System Update". 2. Upgrade after detecting the version. After the upgrade process is completed, the phone will automatically restart the upgrade.

Note: During the whole process, do not disconnect the USB data cable, manually turn off or restart the mobile phone, and plug and unplug the SD card. Scenario 2: Use the system repair function Note: This method will erase user data, and the later recovery method will lead to the loss of user data. Please make a good backup of key data at ordinary times.

Operating steps: After installing the new version of Hisuite on the computer, connect the mobile phone to the computer with USB cable. When shutting down, press and hold down the volume down button+power button for a few seconds, then enter the quick start mode and click "System Repair >"; Continue > Start Repair ",wait for the repair to be completed (the system will be repaired to the specified version, so you can't choose), and the phone will automatically restart and enter the main interface. This process will take some time, please be patient. Note: Please do not disconnect the USB cable, manually turn off or restart the phone, and plug in the SD card during maintenance.

(If the repair caused by restarting the phone fails, please try again. If it still can't be solved, please apply for after-sales service. Please use USBOTG data cable approved by Huawei. If you need to buy, please visit Huawei Mall or contact the supplier. After the upgrade, the phone will be restored to the factory settings.

If the above methods cannot be solved, please take the purchase invoice to the service outlets for maintenance.