The personal message of QQ mobile phone housekeeper is missing. How can I get it back?

Hello, in order to improve the efficiency of helping you deal with problems, we have summarized several scenarios, which you can give priority to:

1. Your mobile phone has been refreshed/updated/restored to factory settings, resulting in the disappearance of private information. If your housekeeper is stored in the phone memory, there is no way to restore the factory settings; If your housekeeper loses the information stored in the SD card, it is usually because the SD card database and encrypted files are destroyed during the operation. You can try to retrieve it through some data recovery software.

2. Other software with "cleaning" function is installed in the mobile phone, and you use this function, resulting in the loss of private data. You can try to recover the data with USB flash drive software.

Thank you for your support to Tencent Mobile Manager!