Solution of SMS delay in vivo mobile phone

If you use a vivo mobile phone, you can refer to the following methods to deal with the delay of receiving short messages.

Check the cell phone signal

Check whether the mobile phone signal is good, poor signal, crowded network or shielding equipment around may affect the normal reception of short messages. I suggest you move to a place with good cell phone signal and try again.

Contrast test SIM card

It is recommended that you put the SIM card on other mobile phones to test whether you can receive short messages. If this situation still exists, it is recommended that you consult the operator's customer service for handling.

Restart the phone

Please restart your phone and try again.

Restore all settings

Go to Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings, and then follow the onscreen instructions. * Note: Restoring all settings will not delete any data or media files, but only restore all settings of the mobile phone. Some third-party application accounts need to log in again. Please ensure that the use of the software will not be affected before operation. If you have important data, it is recommended that you back it up in advance.

Online customer service consultation

If the above methods are not improved, you can go to vivo official website /vivo Mall APP-My-Online Customer Service-Manual Customer Service for detailed consultation.