HONOR MagicWatch 2 data can't be synchronized to the sports health App?

1. Please make sure that the sports health application is the latest version, and that the watch and the sports health application are connected via Bluetooth. Turn on automatic data synchronization in my > settings of sports health App;

2. If the data automatic synchronization switch is turned on, but it is often unable to synchronize automatically, you need to open the App to pull down and refresh before synchronizing the data; Then, please set the sports health App as a background protection program in the mobile phone settings or mobile phone housekeeper, and it is recommended to set it in the sports health App- My >; Settings > turn on the switch of real-time push step in message management;

3. If you have joined the background protection, but you still can't automatically synchronize the data, it may be that the mobile phone frequently cleans up the background running process of the sports health App in order to reduce power consumption and improve the running speed of the mobile phone. I suggest you increase the frequency of opening the sports health App and reduce the probability of being cleaned by your mobile phone.

4. If you can't synchronize all the time, I suggest you restart your watch, clean up Huawei Health App from the background, reopen or unbind it, reconnect the wearable device, and synchronize the data again.

IOS users:

1. Please make sure that the application version is the latest version and the Bluetooth connection between the application and the watch is normal.

2. Try to synchronize manually in the drop-down box on the homepage of the App. If you still can't synchronize, please restart your watch and try again. If you still can't synchronize, you can try to disconnect Bluetooth and reconnect to try to synchronize.

3. If the data cannot be synchronized by the above methods, please close and clear the App from the phone background, then reopen it and try to synchronize again.

Note: the single heart rate measurement data will not be synchronized to the sports health App.