Why didn't Samsung e7 receive the mobile phone information for an instant?

There is something wrong with the SMS function of Samsung E7. We suggest the following actions:

1. Under mobile phone operation: Settings-Application Manager-Slide Screen Option (All)-Find Information-Click Enter to try to clear the data.

2. If the problem still exists (caused by third-party software), please back up the data of the mobile phone (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone factory settings (Settings-Reset-Restore Factory Settings).

If the problem still exists, it is recommended to bring three purchase vouchers and send the mobile phone to the nearest Samsung service center for testing.