How to query the password of telecom mobile phone service

You can call the telecom self-service hotline 1000 1 directly. Please press 3 for password service and follow the instructions.

The mobile phone service password is the identification password of China Telecom customers. Only through the service password verification can we handle all kinds of business in all channels.

The initial password of mobile phone service password is automatically obtained by users when they access the network or transfer ownership.

Among them, the initial password of the post-paid user is the last 6 digits of the ID card of the householder (if the digits of the ID card are less than 6 digits, or 6 digits, but they are not digits, then the digits that are not digits are replaced by 0. If the last six digits of the ID number are 002(B), brackets also take up one character, and the last six digits are 002000. )

The initial password of prepaid users is the last 6 digits of UIM Kaka number 19 digits.

To modify the password of mobile phone service: 1, self-service voice service dial 1000 1, and password service press 3- 2.

2. Send a message to 1000 1 Edit message: MMXG# old password # new password or 502# old password # new password is sent to 1000 1.

3. Log on to www. 189.cn China Telecom Huan GO website: click "self-service-login-my telecom-my account → password security → select" mobile phone password modification ".

The method of resetting the password of mobile phone service: 1, send a short message to 100 1, and edit the short message: MMCZ# owner's name # certificate number when registering or 503# owner's name # certificate number when registering.

2. You can also log in to the telecom online business hall to reset your password. The steps are as follows:

(1) First log in to the online business hall of China Telecom, click Login and enter your mobile phone number, and then click Forgot Password, as shown in the following figure:

(2) Select the first reset service password after input, and click Enter.

(3) Then fill in your mobile phone number and the received verification code, and you can reset the new service password.