What is included in the third edition package of China Telecom Business Pilot?

Business navigation includes a communication version and an information version, and the information version includes a light speed version.

The function of China Telecom's business pilot:

1. Business pilot is an important business in the process of China Telecom's business transformation. IT is an important aspect for China Telecom to develop telecom value-added services and provide comprehensive IT and system integration services for small and medium-sized enterprises to realize informatization.

it is not only the extension of the service content of telecom companies from lines to customers' desktops, but also a challenge to the service, sales and management operation systems, and a preview for enterprises to enhance their comprehensive information service capabilities.

2. business pilot is a comprehensive telecom value-added service product provided on the basis of integrating the internal and external superior resources of enterprises. With the help of the integrated enterprise information service platform built by China Telecom, this service integrates the products and services of many commercial application software, hardware and service providers, and integrates into China Telecom's own access service, Internet value-added, voice value-added and SMS value-added services.

this business does not simply bundle the IT software and hardware products of its partners with its own telecom business, but comprehensively integrates the business functions, giving the products unique advantages.

3. Business navigation is a standardized application and service for the customers of small and medium-sized enterprises. It can effectively reduce the cost of unit operation and service mainly through economies of scale, and quickly penetrate the market and form a scale with the help of the rationality of pricing and convenience of use. Therefore, business navigation emphasizes standardization and scale, and generally does not support customized and personalized products and services.

4. Providing specialized IT services to customers is the core and key to the development of business pilot. By introducing CSP (Customer Service Provider) team, we can make up for our lack of ability to provide IT support services in a short period of time, and quickly improve the level of IT services.

by introducing the "ready-to-use" business opening mode and the "one-stop" service concept, we can convey simple and fast service feelings to customers and reduce the difficulty of using them; By introducing the consumption concept of "rental service", the investment risk and use threshold of customers are effectively reduced.

5. To ensure that customer resources are in the hands of telecom companies, all customer interfaces should be in telecom companies. China Telecom coordinates other partners to provide products and services by dispatching orders.

6. The enterprise information integrated service platform integrates all kinds of information products, integrates services, manages them in a unified way and comprehensively applies them. Therefore, in addition to supporting business navigation, the enterprise information integrated service platform can also use the same platform to support other information services for different customer groups (such as major customer industry solutions, etc.).

Reference: Baidu Encyclopedia-Business Pilot