How to help foreigners stranded in Xiangyang

How to resettle some people who are stranded in Xiangyang due to visiting relatives and friends, business trips, failure to return from tourism, etc.?

In accordance with the requirements of the Xiangyang City Prevention and Control Headquarters’ “Emergency Notice on Providing Service Guarantee for Persons Staying in Xiangyang during the Prevention and Control of the New Coronavirus Epidemic”, the Xiangyang City Human Resources and Social Security Department promptly arranged and implemented the arrangements for the Service support for foreign personnel.

All parts of the city receive help from people stranded outside Xiangxiang through 12345 service hotline, Hubei Government Service Network, Hubei Huiban App platform, communities, units, individuals and other channels. As of March 1, 2019 Non-local personnel in Xiang received feedback from 1,311 people, of whom 709 had complaints.

Centralized resettlement and management will be implemented in accordance with the principle of territorial management for out-of-towners who have no source of livelihood, no place to live, and who have real difficulties and are stranded in Xiang. As of March 1, our city has set up 42 centralized resettlement sites, which can accommodate more than 900 people. Each resettlement site has properly provided basic living guarantees such as food and accommodation, health and epidemic prevention, and entertainment for the resettled personnel.

Those stranded outside Xiangyang can report their appeals through the Xiangyang City 12345 service hotline, the Hubei Government Service Network, the Hubei Hui Office App platform, the county magistrate hotline, and the Municipal Human Resources and Social Security Bureau 12333 hotline. These channels will be open to the public around the clock to accept appeals and transfer them to various localities and departments for processing in a timely manner.

Ehuiban APP help method

If you are stranded in Hubei due to the epidemic and face no residence, no source of livelihood, urgent need for medical treatment, urgent need for employment and other life difficulties, you can quickly use the above platform Report. The Provincial Headquarters' special service team for personnel stranded outside Hubei will try its best to coordinate with relevant parties to help solve the problem.

The specific steps for using "People stranded outside Hubei to report for help" are as follows:

1. Go to the homepage of the Ehuiban APP and click on the "Fighting New Pneumonia Area".

2. Select the "Report for help from people stranded outside Hubei" option in the "Epidemic Zone" to enter the information reporting page.

3. On the information reporting page, all options are required. In order for you to get help as soon as possible, please fill in the relevant information truthfully.