10086 How to query the balance?

10086 There are ways to help others check the phone bill balance: send a text message on his mobile phone to check the phone bill, and go to the offline business hall.

1, use his mobile phone to send a text message to check the phone bill.

Mobile sends "CXYE" to 10086, Unicom sends "102" to100, and telecom sends "102" to1000/kloc-. Unicom and Telecom send the same content, but don't confuse the receiving number.

2. Go to the offline business hall

Then check through offline customer service, but be sure to bring your mobile phone, because you need a verification code later; After verification, you can also check his phone bill.

Specific steps of online inquiry

Operating environment: iphone 12, ios 12, 10086 mobile phone appV2. 13, etc.

1. Log in to 10086 mobile app, and click My Menu in the upper right corner. 10086 You need the 6-digit service password of the other party's mobile phone number when inquiring about other phones. After dialing 10086 voice station, according to the voice prompt, enter the customer service password of the other party to inquire about the phone bill balance of the other party.

2. After entering my menu, click the close friend function menu.

3. Select the function of adding through address book or adding through mobile phone number, and enter the phone number of the other party.

4. Select address book import, and add friends' phone numbers and intimate nicknames.

5. After adding successfully, wait for the other party to reply and confirm (the other party needs to confirm by SMS).

6. After the friend confirms, you can check the other party's phone bill balance.