When Taobao pays for things, it shows that the identity information you filled in failed to pass the verification of public security network citizenship information. Please use another bank card.

1. The reason for this phenomenon is that Alipay failed to verify your name and ID information through the public security network. Please change the bank cards of other banks and try to sign the contract. There are many reasons for this prompt, such as: 1, you changed your personal information in the public security organ system, but you didn't go to the bank to change it in time; 2. Your identity information has not been uploaded to the online verification system of the public security organ, and the online verification of the public security organ is not available.

Second, there are two solutions: 1. You can submit your ID card+household registration certificate, household registration book, driver's license, social security card or citizen card for manual review. Please note that the documents provided must be in the original color of the electronic version. 2. You can also apply for opening a bank card for Alipay Card service in areas and banks that support the card service, and sign contracts at bank outlets. After signing the contract successfully, you can activate Alipay cartoon, and your Alipay real-name authentication is completed.