12328 what are the consequences of complaining about logistics companies?

After being complained about logistics by 12328, the general courier company will punish the branch company and affect the company's reputation.

It is an important carrier for transportation authorities at all levels to listen to people's voices, smooth public opinion and gather people's wisdom. 12328 telephone system construction will adhere to local-oriented and networked operation, and give full play to the local main role. The call center will be mainly established in cities above prefecture level, relying on the existing service supervision telephone system in various places.

From February 20 1 may/day, 12328 traffic service supervision telephone was officially opened in this city. The service supervision telephone covers all transportation industries in this city, such as public transportation, taxis, inter-provincial passenger transportation and freight transportation. The public can call the service supervision telephone number to reflect the demands and suggestions of the transportation industry related to service quality.

According to the requirements of the Notice of the Ministry of Transport on the Implementation Plan of 12328 Transportation Service Supervision and the spirit of the instructions of the Municipal Transportation Commission on actively opening Shanghai 12328, and in accordance with the working principles of industry coverage, adapting to local conditions, practicing economy and paying attention to actual results,