I don't know what channel the TV ordered, but suddenly the black screen got stuck and I couldn't get it back, and then I was sent a short message of fee deduction. What should I do?

The solution of TV black screen, flash screen and flower screen;

1. Try turning off and restarting the TV.

If the TV screen is black and white, please update the TV system.

3. Enter the recovery mode, clear the data, and then turn on the computer.

The access method is as follows:

① Equipment with infrared remote control as standard: After the TV is turned off, press and hold the home menu key at the same time, aim the remote control at the position of the infrared receiver, and then press the TV power-on key until it enters the recovery mode.

② Equipment with standard Bluetooth remote control: After the TV is turned off, press and hold the Enter key and the Enter key at the same time, and then press the TV power-on key until it enters the recovery mode.

If the above methods cannot be solved, please apply for after-sales inspection.