Service hotline 12345 or 10086?

12345 is the government hotline to solve people's livelihood problems, and 10086 is the mobile enterprise hotline to solve the problem of mobile users, both of which serve the people well.

10086 customer service hotline provides you with business services such as business consultation, business acceptance, complaints and suggestions in mobile communication through manual, self-service voice and SMS. 12345 generally refers to 12345 government service convenience hotline. 12345 government service convenience hotline (referred to as 12345 hotline).