1 14 how long will the move be delayed?

Put off moving the car for an hour or two. Normally, the car will be moved within 20 minutes. The morning rush hour is one or two hours earlier than the regular service of 1 14, and one or two hours later in the evening. We need to add 60 agents to cooperate with the service. The service hours of 1 14 are from 7: 30 am to 2: 30 pm. According to the statistics of 1 14, the average online waiting time of mobile phones is about 6 seconds, and the whole business process only takes 96 seconds. The overall contact time with the mobile car decreased by more than 70%, and the fastest contact time with the mobile car decreased from 140 seconds to 55 seconds, a decrease of 60%.