China Bank's personal online banking mobile phone cannot receive the verification code.

Please confirm that the mobile phone number receiving the transaction code is correct, the receiving mobile phone can be used normally, and the signal of the local operator is normal. If the transaction code cannot be received normally, it is recommended to check whether the SMS interception software is installed on the mobile phone first, or try to turn it off and on again.

If you still can't receive it normally, there are certain risks in dealing with your business problems through network channels. To ensure safety, please call the customer service hotline of Bank of China at 95566.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.