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A day in the life of a bank teller article

Go to work at 8:20 in the morning and have a morning meeting, which lasts about 10 minutes and ends. Then I waited to pick up the cash truck. After receiving the warehouse box, the business supervision manager transferred the money and card to the teller on duty (quietly tell you that there is no cash in the bank's branches after get off work, and all cash is transported away by armored vehicles). After the tellers receive the money and card, they can return to their respective posts to prepare for business (adjust the stamping date, prepare clips, print receipts and other items).

As the door of the business hall slowly opens, a busy day officially begins. Unless there are special circumstances, tellers will continue to handle business until after 12 noon. The cashier then moved on to dinner. Generally, each teller has half an hour to eat, and then continues to handle business until the door of the business hall closes at 5:30 p.m. After the business of all customers is completed, the business supervision manager will check the number and amount of cards for the teller. If there are no mistakes, they will double-package, put them in warehouse boxes, and wait for the cash transport truck to pick up the goods. During this period, tellers need to check their subpoenas and transactions to see if there are any errors. Generally speaking, it's almost 6:30. Of course, if there are trainings, exams, and meetings, you never know when you will get off work.

Here, let me give you some answers by the way:

1. The teller can decide the order in which the number is called: the order in which the teller calls the number is really not decided by the teller, but is set by the system. . Generally, the customer's processing order is determined based on the customer's fund amount, business type, etc.

2. Why does bank processing feel so slow? This is related to the bank's system, the complexity of the business, the proficiency of the teller business, and the courage of the teller. After all, tellers only earn a few cents for each transaction (similar to assembly line workers). If they do something wrong, they will be fined several hundred dollars.

3. Grassroots bank employees are really a vulnerable group, and there are a lot of complaint calls everywhere. The complaints in our business office include: internal branch complaints, complaints from superior management banks, complaints from customer service, complaints from regulatory agencies, and there are formulas everywhere.

4. Banks are really not popular now, with poor remuneration, too many things, too many indicators, and too much pressure. The new employees have either resigned or are preparing for the staff exam. So now banks often hire people, not because their business is developing very well, but because there are too many resignations and they have to hire people frequently. Related Q&A: What time do banks usually close in the afternoon? Generally, banks close in the afternoon at 5:30 from Monday to Friday. : The word bank originates from Banca, Italy. Its original meaning is bench or chair. It was the earliest business tool of money changers on the market. Translated into English as Bank, it means a cabinet for storing money. In our country, the reason why it is called "bank" is related to the history of our country's economic development. In the history of our country, silver has always been one of the main monetary materials. "Yin" often represents currency, while "行" is the name for large commercial institutions. Calling large financial institutions that handle money-related matters as banks was first seen in the "New Chapter of Zizheng" written by Hong Ren_ of the Taiping Heavenly Kingdom. Banks are one of the financial institutions. Banks are divided by type: central bank, policy bank, commercial bank, investment bank, and World Bank. Their responsibilities are different. Central Bank: The People's Bank of China is the central bank of our country. Responsibilities: A special financial institution that implements monetary policy, conducts macro-control of the national economy, and supervises financial institutions and even the financial industry. Policy banks: including the Export-Import Bank of China, Agricultural Development Bank of China, and China Development Bank. Responsibilities: Equity participation or guarantee, not for profit, specifically to implement and cooperate with the government's social and economic policies or intentions, directly or indirectly engage in policy financing activities in specific business fields, and serve as a role for the government to develop the economy and promote social progress , financial institutions that carry out macroeconomic management tools. Commercial banks: including Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, China Construction Bank, Postal Savings Bank of China, Bank of Communications, etc. Responsibilities: Financial institutions that act as credit intermediaries through deposits, loans, exchanges, savings and other businesses. Commercial bank is one of the financial institutions, and it is the most important financial institution. Its main business scope is to absorb public deposits, grant loans and handle bill discounts, etc. Investment banks: including Goldman Sachs, Morgan Stanley, Citigroup, Wells Fargo, Societe Generale, etc. Responsibilities: Non-bank financial institutions engaged in securities issuance, underwriting, trading, corporate restructuring, mergers and acquisitions, investment analysis, venture capital, project financing and other businesses.

World Bank: used to finance countries to overcome poverty, each institution plays a unique role in the mission of alleviating poverty and improving living standards.