How long can Apple refund the order?

if you encounter problems with music, movies, TV programs, books or applications purchased from iTunes or the App Store, you can directly apply for a refund from Apple. You need to have a valid reason to apply-this is not a way to get a free trial or short-term use-but if you accidentally buy something, buy something wrong, or get something wrong, or get nothing, you need to recover the loss through the ios refund process.

Note: Apple's official tip is that it can only report the problems of goods purchased in the past 9 days, which means that only purchases made within 9 days can be refunded.

what happens when you report a problem

how to get a refund with iPhone or iPad

how to get a refund with iTunes on Mac or Windows

what happens when you report a problem with an application

when you report a problem with an application, you can choose up to six options (depending on the application or in-app purchases). The option you choose to report application problems will determine what Apple will do next. In some cases, you will submit a refund directly. In other cases, you will be directed to the developer's website for more support. You may be redirected back to an app or game, so if it doesn't appear on the device, you can download it again.

How to get a refund with iPhone or iPad

Every purchase in iTunes Store will receive a receipt sent by Apple. These receipts will be in the eMail address or mobile phone number corresponding to Apple ID, and all the receipts have Apple logo, which is easy to find:

1. Start mail or SMS from the home screen.

2. if it is not immediately visible, please search for "your Apple receipt".

3. click on the purchase receipt for which you want a refund. (Unless you remember this date, there is no way to tell which receipt is which, unless you click to open it one by one, so you may eventually receive a lot ...)

4. Click the report problem next to the purchase you want to report. You will be redirected to Apple's problem report page.

enter your Apple ID and password when prompted.

5. click to select a question, and then select a question from the menu.

6. follow the prompts to submit questions, visit iTunes Store support or contact the application developer directly.

you should receive a reply from Apple within 72 hours, asking whether your refund application has been approved.

how to use the internet to get a refund

if you are not on your computer or just like to avoid iTunes, you can still apply for a refund using any web browser.

1. Go to Apple's problem report page: /

2. Log in with your Apple ID username (usually your email address) and password.

3. select the appropriate tab-all, music, movies, TV programs, applications or books.

4. Select the receipt tab, where you can find the order number to be refunded.

5. choose to report the problem to apple by email or phone.

6. Usually, the result of successful refund can be known within 72 hours.

explanation about the refund

it usually takes one or two days to process the p>App Store refund, and Apple support staff may contact you to verify the reason for the request. If you meet the requirements, you will get a special refund from Apple!

that's the process of ios refund. I hope it can help you!