Sales interview HR asked the customer how to answer if he owed money and could not offend.

First of all, do a comprehensive understanding of customers. What is the reason for owing money? Is the customer dishonest, or is the customer temporarily in financial trouble? Or something else? Then take targeted measures and prescribe the right medicine. Then communicate and persuade at any time. Explain the pros and cons. After all, owing money is unfair.

Sure, why not offend him? What is the specific reason? Do you still have interests, or do you want to continue to cooperate? It is necessary to strengthen communication with the company headquarters, discuss solutions, and do our best to provide services. If there is no reason not to offend him as the situation changes, we can only solve it through legal means.

Finally, it is necessary to reflect on the financial system and whether it should be sold on credit. It is suggested that the company reorganize its financial management system to prevent similar things from happening in the future.