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Reporting spam messages is blacklisted. 1232 1 report big trouble.

Huaxia Diandian 2017-06-0201:06: 23

Recently, Bian Xiao saw a netizen posting an incredible Weibo on Sina Weibo. Weibo said: due to reporting multiple spam messages to 1232 1, he could not receive multiple platform /APP verification codes, and was blacklisted by a personal SMS platform provider, including Bader Post, Ding Qian, mobike, Sichuan Local Tax, Good Doctor, 360 Company, 58 Tongcheng, etc. As a result, I couldn't get it by courier, my bike couldn't be used, I couldn't use it in 58 cities, and I couldn't log in and modify my 360 and Baidu accounts. Dare to call 1232 1 to report spam messages in the future?

Bian Xiao felt a little strange after seeing Weibo, so he contacted the netizen to find out and learned that the netizen was an IT Internet practitioner. His mobile phone number was exposed on the Internet for various reasons, such as renting a house, online shopping, lending, etc. Every day, he received several harassing calls and marketing messages. The netizen said that if it is a general marketing message, forget it, and also received some spam messages such as usury, invoicing and stock recommendation. Later, "1232 1 Network Bad and Spam Reporting Acceptance Center" launched 1232 1 Bad Information Reporting APP, which was downloaded and installed by bloggers and successfully reported two spam messages of this type. Since then, they have been in trouble.

I thought that 1232 1 reported spam messages and successfully solved them, helping to purify the network. Who knew the trouble had begun? After reporting for half a month, the netizen found himself suddenly unable to receive SMS verification codes from some apps or websites. This matter was discovered when the netizen registered in mobike. He found that after entering his mobile phone number, he didn't wait for the text message. Without the verification code, he can't register in mobike. Then he called mobike's customer service for help many times. The customer service in mobike asked him to check the mobile phone settings, intercept the software, restart, contact 10086 and other operations, but the result was still unresolved and still could not be received.

(For some SMS verification codes that cannot be received, use other mobile phone numbers to test whether the reception is normal. )

Mobike SMS verification code is just a small beginning. Slowly, bloggers found that not only the mobike verification code, but also some SMS verification of many well-known enterprises such as 58 Tongcheng, Baidu, 360 and Good Doctor. Is unacceptable. Bloggers have found some such enterprises, but they have hardly recovered so far.

In order to solve this problem, the blogger contacted China Mobile, the mobile phone number operator, several times and called the customer service number 10086. Mobile means that the blogger's SMS function is normal, and the mobile company has no restrictions. Because the SMS platform provider is not under its control, it cannot be processed.

After contacting the mobile company without success, the netizen repeatedly contacted the enterprise that could not obtain the application app or website of SMS verification code. The enterprise indicates that the feedback has been recorded and is waiting to be processed. After several days, there was still no result, and then I sent an email to the report center 1232 1, and I haven't received a reply yet.

Originally, a simple spam message report led to many SMS verification codes not being received, which has seriously affected life. Now, bloggers can't get the SMS verification code of China Post's self-reporting cabinet, and they can't get it without SMS packages. Mobike can't log in and use, 58 Tongcheng, Baidu, 360 and other websites can't operate normally, and thousands of community access control apps can't log in and enjoy the Internet intelligent access control system, which can seriously affect their lives. Fortunately, the news of the bank was not affected, otherwise Bian Xiao couldn't imagine and felt like he was going to collapse.

With this experience, Bian Xiao had to reflect on whether we reported spam messages or were we hacked by others. Does this operation of SMS platform vendors infringe the rights of users? As a user, how can we remove such restrictions when such a situation occurs? Should there be a department to supervise, otherwise who will protect the normal rights and interests of our users?