Process of Community Card

1. Electricity bill process:

Customers can use their electricity user card to sign a power of attorney for electricity bill payment at any of our bank's business outlets, and then pay the electricity bill on their behalf with the community card.

2. Water bill or gas bill process:

1. You can use the water bill passbook or gas bill passbook that has been opened in our bank to make a community payment at any of our bank's business outlets After the all-in-one card related transaction, water or gas bills can be deducted from the community all-in-one card.

2. Operate on the ATM machine: Pay → Water Bill (Gas Bill) → Enter the amount → Confirm, and you can transfer the money from your main account to your Water Bill (Gas Bill) account .

3. In phone banking, you can pay water or gas bills according to the voice prompts.

3. Cable TV and heating fee procedures:

You can use your community card to pay cable TV and heating fees at our bank counter.

4. SMS reminder:

You can register for the SMS reminder service through the counter and keep track of changes in your account balance at any time. 1. If your community card is accidentally lost or the password is forgotten, please go to any local branch of Jilin Bank with your valid ID to report the loss. Seven days after the loss report takes effect, you can receive a new card or reset your password at the loss reporting outlet.

2. When your community card is accidentally degaussed or damaged, please bring the community card and your valid ID to any local branch of Jilin Bank for card replacement.