How to motivate employees to improve their work performance

How to motivate employees to improve their work performance

Human behavior is driven by material incentives and spiritual incentives. The two can't replace each other, and each has its own achievements and advantages. Compared with material incentives, spiritual incentives have two advantages: one is that incentives are long-term and the other is that they can stimulate initiative more effectively. Here is what I bring to you: How to motivate employees to improve their work performance? I hope it will help everyone!

Many bosses engaged in chain stores believe that as long as they can provide employees with higher wages and better treatment, they can make employees happy and achieve the effect of motivation. Although salary is an important factor to retain employees, money is not always the only solution. In fact, some non-cash means can effectively motivate employees and make them a catalyst for long-term improvement of store performance.

Method 1: Conventional identification

In fact, when shopping guides complete performance indicators, what they need most is the supervisor's affirmation of their work. In practice, we find that approval is the most easily overlooked incentive method for bosses. Of course, approval is also a double-edged sword. If you use too much, the value will be reduced and the shopping guide will become frivolous and arrogant. But if used properly, its incentive effect is still quite remarkable. If the approval comes from the superior supervisor, the incentive effect on the shopping guide will rise several levels. The method can be to send a thank-you letter to the shopping guide or have an unexpected lunch confirmation conversation with the boss.

Method 2: Dream.

In fact, most shopping guides have such a general idea, "as long as I have a manager on my head, I have no room for improvement." It is precisely because they have no dreams and can't see hope that they have the behavior of muddling along every day.

Among the important factors that motivate shopping guides, the professional problems of shopping guides are often forgotten. In some successful clothing enterprises, designing career for employees can play a very obvious incentive role. If the first thing that comes to mind when there is a job vacancy is always an insider, it will send a positive signal to every shopping guide: I have a development in this company. Talents will always stay in promising companies. When the company has further development plans, or whenever certain achievements are made, don't be stingy to publicize them to your front-line employees. "Painting cakes" is sometimes needed. Tell them that you are the best company and you can bring them dreams-"Do you want to get rich? Do you want to succeed? Do you want to grow from a shopping guide to a boss? Follow me and do a good job. "

Method 3: Honor and title

As the saying goes, a tree needs skin, but a man needs face. Almost everyone has face needs, and whether the shopping guide can feel concerned in the eyes of the boss is the key factor of his work attitude and employee morale. Organizations should be creative when using various titles. In addition to the necessary titles in the usual organizational structure, they can also add some temporary titles. For example, Starbucks encourages excellent employees with exquisite badges, KFC employs excellent employees regularly, and adopts the rotation team leader mechanism to increase the possibility of each shopping guide participating in management. The title is to realize the sense of honor, which produces a positive attitude, which is the driving force for efficient work.

Method 4: Harmonious team

Environment affects people, and people react to the environment; A harmonious and active team can virtually promote and motivate every front-line employee. Create opportunities for team communication, * * * share joys and sorrows, and correspond the honor and disgrace of team performance with personal honor and disgrace, so as to build a team-oriented first-line team.

In addition, you can also take photos of team activities and work scenes and post them in a conspicuous position. Let the shopping guide think of himself as a member of the team. If the budget allows, holding irregular parties and team activities can enhance cohesion, which in turn helps to enhance team spirit, and will eventually have an impact on the working environment and create a positive working atmosphere. For example, parties on the eve of Mid-Autumn Festival, picnics before New Year's Day, mountain climbing on Double Ninth Festival, outings before March 8th Festival, summer expansion, birthday dinners for shopping guides, etc. These wonderful memories will make employees feel the warmth of the team and promote team feelings.

At work, try to set goals oriented to team driving force. Let the shopping guide rely on the team and let the team trust every shopping guide.

Method 5: appease the employees' families.

Nowadays, there are many activities in shopping malls, and the frequency of overtime work for holiday shopping guides is becoming more and more frequent. However, your employees have to face great family pressure while creating high sales during the holidays. Working overtime from 2: 00 to 3: 00 is easy to cause quarrels between husband and wife. After helping the shopping guide to appease his family, gain their support and solve his worries, it can actually greatly stimulate his positive work motivation, and at the same time, it can also make the shopping guide realize the human touch behind the material relationship of the enterprise and reduce its mobility. For example, write a thank-you letter to the family of the shopping guide every year; Visit their families from time to time, tell them about their excellent daily performance in shopping guide and give them some daily necessities.

Method 6: Holidays

In order to have a holiday for one or two days a year, the shopping guide will work as hard as a cash reward. Many times, employees often choose the former between vacation and cash. Appropriate vacation can help shopping guides adjust their physical and mental state and improve their later work status. Of course, the design of holidays may be staggered with the peak and peak seasons of sales, so as to minimize the loss of performance.

Method 7: Additional responsibilities

In the organization, those shopping guides who are more capable and willing to accept additional responsibilities can be given additional responsibilities. Some people are proud of their responsibilities, and when they are given responsibilities, they will feel particularity and play a certain incentive role. For example, taking her to the order meeting of the head office and letting her participate in the whole order selection process is a great affirmation and encouragement to the shopping guide.

Method 8: Theme Competition

The theme competition within the organization can not only promote the promotion of shopping guide performance, but more importantly, it helps to maintain a positive environment and has a very obvious effect on reducing employee turnover rate. Generally speaking, various large-scale festival promotions can be the theme of some competitions. Giving the competition relatively difficult goals and very objective returns will help to enhance the excitement of the competition and the subjective initiative of the shopping guides.

How to motivate employees?

1, an example that should be motivated:

First of all, we should set a behavior benchmark for employees.

In any restaurant, the manager is the mirror of the employees. It can be said that as long as we look at how the manager of this store treats the work, we can understand the working attitude of the employees in the whole store. "The table is not straight, so you can't seek a straight shadow." To make employees work with passion, the store manager must first make faces.

1, store manager/store manager is the imitation object of employees.

2. motivate yourself before motivating others.

3, to make employees efficient, you can't be inefficient.

4. Create a smart and capable image.

5. Take the lead in setting an example.

6, with their own enthusiasm to ignite the enthusiasm of employees.

What you can't do, let me do it.

8. "Dirty hands" can motivate every employee.

9. Set an example among employees.

2, to have a goal motivation:

Stimulate employees' desire to keep moving forward.

People's behaviors are all caused by motives and all point to certain goals. This kind of motivation is the inducement of behavior, the internal driving force of action, and plays a strong incentive role in human activities. By setting appropriate goals, the store manager can effectively induce, guide and motivate employees' behavior and arouse their enthusiasm.

10, so that employees have confidence in the future of the restaurant.

1 1, leading all employees to the same goal.

12, grasp the principle of "jumping, enough"

13. Be specific when setting goals.

14, to plan the implementation steps of the target.

Balance long-term goals and short-term tasks

16, from personal goals to * * * and goals.

17, let employees participate in the formulation of goals.

18. Avoid the phenomenon of "target replacement"

3. There must be authorized incentives:

People with heavy responsibilities are more motivated.

Effective authorization is an important management skill. No matter how competent the store manager is, it is impossible to contract out all the work, which can only reduce the management efficiency and slow down the growth of employees. Through authorization, the store manager can improve the working ability of himself and his employees, and can greatly stimulate the enthusiasm and ownership of employees.

19. Don't be a "housekeeper" in the shop.

20. Power in hand is just a dead thing.

2 1, arouse the enthusiasm of employees with "sense of status"

22. "Important tasks" can stimulate work enthusiasm.

23. Adequate preparation is a prerequisite for effective authorization.

24. Be selective about the authorized objects.

25. Seize the opportunity of authorization and choose the authorization method.

26. Ensure the balance and reciprocity of rights and responsibilities.

27. Effective authorization and reasonable control.

4, must respect the incentive mechanism:

Giving people dignity is far better than giving people money.

Respect is one of the most humane and effective incentives. Encouraging employees by respecting and attaching importance to them is far more lasting and effective than material incentives. It can be said that respect is a magic weapon to motivate employees, and its low cost and outstanding effect are beyond the reach of other incentive means.

28. Respect is an effective zero-cost incentive

29. Only when you know how to respect can you get a "sage reward"

30. Respect great sages with real skills.

3 1, know how to save face when blaming employees.

Respect everyone, even if he is humble.

33, might as well use the tone of the request command.

34. The higher the status, the less arrogant you can be.

35. Don't scold, don't ask.

36, don't always carry a pair of adjutant shelf.

37. Respecting individuality means protecting creativity.

38. Respect employees' personal hobbies and interests.

5, there must be communication incentives:

The enthusiasm of employees is "talked about".

Keeping a good relationship between the store manager and the staff plays a special role in mobilizing the enthusiasm of the staff and encouraging them to actively work for the restaurant. The premise and the most important point of establishing such a good relationship between superiors and subordinates is effective communication. It can be said that communication is to the store manager what water is to fish and atmosphere is to birds.

39. Communication is a magic weapon to motivate employees.

30. Communication brings understanding, and understanding brings cooperation.

4 1. Establish a perfect internal communication mechanism.

42. Eliminate communication barriers and ensure information.

43. Be good at finding the "breakthrough point" of communication.

44, seven steps to communicate smoothly with employees

45. Pay attention to "warm up" when talking with employees.

46. The focus of communication is not speaking, but listening.

47. Correctly treat and properly handle complaints.

48, guide the full communication between subordinates.

6, to have the incentive of trust:

A good way to induce others' will and behavior.

Managers and employees should treat each other sincerely. In what ways do you trust him? In fact, how do you sketch the direction and trajectory of his will? Therefore, trust has become an important way to motivate and induce the will of others. And management is not to stimulate and induce the will of others?

Trust is the engine to start enthusiasm.

50. Employing people is undoubtedly the basic method to control people.

5 1, we should fully trust the business backbone.

52. Trust young people and open up new horizons.

53. Cut off the employees you suspect.

54. 14 Ways to express trust to employees

55. There is no doubt that employers can also do some superficial articles.

56. Trust and inspire confidence.

7. There should be tolerant incentives:

Being broad-minded will make people willing to work.

Tolerance is a management art and an effective way to motivate employees. The manager's tolerant quality can not only make employees feel cordial, warm and friendly, but also gain a sense of security. It can also be transformed into the key to motivate employees, encourage employees to reflect, self-discipline and self-improvement, and let them work willingly for the restaurant while being moved.

57. Generosity is the premise of being a store manager.

58. Tolerance is an important way to motivate.

Forgiving others paves the way for yourself.

60. Give employees who make mistakes a chance to correct them.

6 1, reasonable, forgive others, it is easier to conquer employees.

62. It is better to pretend to be "confused" than to offend employees.

Being kind to "dissidents" can quickly "gather" people's hearts.

64. Allowing failure is tantamount to encouraging innovation.

65. Be able to tolerate people's shortcomings and make use of people's strengths.

66. The courage to tolerate others is even more brilliant.

8. Praise beauty must have motivation:

A zero-cost incentive method with peculiar effect.

Everyone has the desire to be an "important" person, eager to get praise and affirmation from others. Praise is a very effective and incredible driving force, which can give people a positive force and greatly stimulate people's enthusiasm for things. Encourage employees with praise, and the store manager will get far more than salary.

67. The most exciting motivation is praise.

68. The "top hat" shapes people even if it is not true.

69. Look for the bright spots of employees with appreciation.

70. Know how to be grateful and find beauty in small things.

7 1, get rid of prejudice and make praise fair and just.

72, praise to the point will have a good effect.

73. Pay attention to the way of praising employees in public.

74. Praise for new and old employees should be different.

9. Have emotional incentives:

Let employees work hard in moving.

The success of the store manager lies not in whether anyone works hard for you, but in whether anyone is willing to work hard for you. It should be noted that it is not money and status that determine life and death, but a love story. A caring act, a few emotional words and a few sad tears are all thousands of times more important than the role of senior officials.

75. Feelings are like soft water, but they can be invincible.

76. Conquering the "mind" can control the "body"

77. You must be "interesting" before others will be "interesting"

78. "The kindness you know when you meet" is also available.

79. Support an employee, and he will be more loyal.

80. Don't miss the opportunity to give timely help.

8 1, willing to actively support "optimistic" employees.

82. Pay a little affection and pay attention to some small things.

83. Bring love to employees' homes.

10 for competitive incentives:

Invisible button to enhance tissue vitality.

Everyone has a competitive mentality. Establishing a healthy competition mechanism in restaurants is a positive, healthy and upward guidance and encouragement. Managers set up challenge platforms for employees and let employees compete on stage, which can fully mobilize employees' enthusiasm, initiative, creativity and sense of Excellence, and comprehensively improve organizational vitality.

84. Competition can stimulate morale quickly and effectively.

85, might as well make a bet at work once in a while

86. Keep employees in a competitive state forever.

87. Three key points in establishing a competition mechanism

88. vitality and creativity have been eliminated.

89. Create a sense of crisis with the characters of "fish for fish".

90. Activate the potential of the team with "crisis"

9 1, guide healthy competition and avoid vicious competition.

1 1, there must be cultural incentives:

Cultivate good employees with the restaurant's own culture.

The culture of the restaurant itself is the driving force to promote the development of the restaurant. It plays a guiding role in the development goal and behavior of restaurants, can effectively improve the production efficiency of restaurants, and also has a strong cohesive effect on the individuals of restaurants. Excellent restaurant culture can improve the mental state of employees and cultivate more outstanding employees with pride and honor.

92. Restaurant culture has a clear incentive direction.

93. Restaurant culture is a long-term and deep-seated incentive.

94. Restaurant culture is also a kind of treatment for employees.

95. Improve the combat effectiveness with the correct restaurant culture.

96. Assimilate all employees with restaurant values

97, the characteristics of incentive organizational culture should have.

98. Strong store managers cultivate a strong culture.

99. Reflect restaurant culture in a good environment.

12, there should be punishment incentives:

Must be a negative incentive.

The function of punishment is not only to educate oneself, but more importantly, to make others take warning and feel avoided through moderate external pressure. Although punishment is a negative incentive, it must be done. Because "Huairou" cannot solve all problems.

100, without rules, it is not a square.

10 1, easygoing is not always meaningful.

102, timely accountability and punishment shows the principled position.

103, adhere to the principle of "punishment does not avoid relatives"

104, for those who do evil, we must eliminate all evils.

105, don't be too superficial when imposing punishment.

106, we should seize the opportunity and pay attention to the way of punishment.

107, the combination of punishment and "Huairou" is more motivating.

108, less punishment, more encouragement

;