Can I cancel the postal service after complaining?

You can cancel it after complaining about the postal service. These methods are as follows:

1. Contact the complaining user and ask him to leave a message to the postal service, saying that he has contacted the guest and handled it properly, and the guest is willing to cancel the complaint;

2. Someone will call the postal department to confirm whether the customer really wants to cancel. If the customer answers yes, the cancellation will be successful.

3. Contact the State Post Bureau directly to cancel the complaint;

4. Complain on the complaint website of the State Post Bureau.

The fines for postal complaints are as follows:

1. Complain to the company: one vote 100, fine 20 yuan (branch), 120 yuan. After the incident is handled, the customer will receive a short message asking whether the service is satisfactory. If satisfied, the answer is satisfactory, you can deduct 20;

2. Complain directly to the State Post Bureau: It's troublesome to complain to the website of the State Post Bureau, and you have to show the evidence (screenshot, voice). This kind of punishment is particularly serious. If the customer really complains like this, he will be fined 2000 yuan. It has a great impact on the company, especially when both the sender and the recipient will call you. This kind of complaint, the courier is equivalent to being busy for ten days or even half a month.

To sum up, according to relevant laws and regulations, postal enterprises should strengthen service quality management, improve security measures, and provide users with fast, accurate, safe and convenient services. Complaint refers to the fact that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs against the illegal and criminal facts that the organizations involved have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.

Legal basis:

Article 65 of the Postal Law of People's Republic of China (PRC)

Postal enterprises and express delivery enterprises shall promptly and properly handle users' objections to service quality. If the user refuses to accept the handling result, he may appeal to the postal administration department, which shall handle it in time according to law and make a reply within 30 days from the date of receiving the complaint.

Article 66 Any unit or individual has the right to report any act that violates the provisions of this Law to postal administrations. After receiving the report, the postal administration department shall promptly handle it according to law.