123 15 complaints about public education steps

123 15 complaints about public education steps

First, open the WeChat search applet 123 15 and click Enter.

Second, click I want to complain on the home page, wait a few seconds and agree to the complaint notice.

Third, finally, switch the region to the whole country, input and confirm the information of public education, and then submit it.

According to the Measures for Handling Consumer Complaints by the Administration for Industry and Commerce, the process of accepting complaints by the industrial and commercial departments is as follows:

1. Consumer complaint: The consumer complains by letter, fax, SMS, email, 123 15 website or goes to the industrial and commercial department, explaining the contents and reasons of the complaint;

2. The industrial and commercial department accepts complaints: if the consumer complaints meet the requirements, the staff of the industrial and commercial administrative department will accept the complaints and record relevant information within seven working days;

Within 3.60 days, if the consumer parties agree to mediation, the administrative department for industry and commerce shall organize mediation and inform the parties of the time, place and mediator of mediation. After the parties reach a mediation, the administrative department for industry and commerce shall make a mediation document and file it.